Non-admitted patient palliative care

Every year many Australians receive services as an outpatient in non-admitted patient clinics, such as hospital outpatient clinics, community-based clinics and patients’ homes. These services are often associated with an emergency or admitted patient episode for which diagnostic or follow-up care is required without needing the person to be admitted to hospital. The types of care include consultations with specialist medical practitioners, the provision of diagnostic or other procedures, and allied health or clinical nurse specialist services.

In this report, non-admitted patient service event is used to count health care service delivered to patients in the non-admitted sector of the public hospital system. This chapter provides information related to palliative care-related service events – that is non-admitted patient care service events related to palliative care – and the distribution and characteristics of these service events in 2022–23.

Palliative care and end-of-life care is increasingly be delivered outside the specialist-admitted palliative care settings. This new chapter on palliative care delivered in non-admitted settings helps to address a key data gap on receipt of community-based palliative care services, which is one of the priorities identified in the report Palliative Care and End-of-Life Care Information Priorities (PDF 892KB)

Note that due to the changing scope of the non-admitted patient care data collections, time series data are not provided as they are not comparable. Further information about how these palliative care-related service events are identified through non-admitted patient care data is provided in Data source.

The information in this chapter was last updated in October 2024.

Box 1: Identifying palliative care in non-admitted patient care data

People with life-limiting illnesses may require care in a hospital setting, such as a hospital ward (specialist palliative care ward or other areas of the hospital), an emergency department or an outpatient clinic. 

This chapter only covers outpatient care for non-admitted patients, who do not undergo a hospital’s formal admission process and have received the non-admitted care provided by public hospitals, Local Hospital Networks or other public hospital services that are managed by a state or territory health authority and are included in the General list of in-scope public hospital services, which have been developed under the National Health Reform Agreement (2011).

Palliative care-related service events refer to non-admitted patient service events related to palliative care. These service events must contain therapeutic/clinical content and result in a dated entry in the patient's medical record. Palliative care-related service events can be divided into 3 groups depending on how they are identified in the non-admitted patient care data (by care type or by Tier 2 clinics type):

  • Primary palliative care service events: non-admitted patient care with a recorded care type of palliative care. These services may include medical consultations for palliative care, developmental disabilities, general medicine, medical and radiation oncology; allied health and/or clinical nurse specialist interventions for palliative care, nutrition/dietetics, Geriatric Evaluation and Management (GEM) and oncology; and treatment chemotherapy, treatment radiation therapy, minor surgical and minor medical procedures.
  • Medical consultations for palliative care: non-admitted patient care with a recorded Tier 2 as palliative care in medical consultations. These consultations can be categorised as palliative care, rehabilitation care or other care by care type.
  • Allied health and/or clinical nurse specialist interventions for palliative care: non-admitted patient care recorded as Tier 2 palliative care in allied health and/or clinical nurse specialist interventions. These interventions can be categorised as palliative care or rehabilitation care by care type.

Note, there is no palliative care class in non-admitted services classified as procedures and diagnostic services. Also noting that a palliative care-related service event can be identified as palliative care by care type, by Tier 2 clinics type, or both. 

For more information, see Data source.

Key points

In 2022–23, among the 882,000 palliative care-related service events recorded at episode-level:

  • slightly over half (51% or 453,000) were provided to males
  • 73% were for people aged 65 and over, 15% were for people aged 55–64, and 12% were for people aged under 55
  • 98% were delivered as individual sessions and the remaining 2% were delivered as group sessions for 2 or more patients
  • 28% of referrals were from the same hospital where the service was provided, about 1 in 9 each were from general practice (12%) and other hospital (11%), and 5% were informal self-referral for an unplanned 'walk-in' service
  • about 7 in 10 (68%) were delivered off the hospital campus of the healthcare provider (for example, in the person’s home), and 3 in 10 (30%) were delivered on the hospital campus of the healthcare provider
  • about half were delivered in person (48%), and by telephone (47%)
  • 98% were provided by a single healthcare provider and the remaining 2% were provided by multiple healthcare providers (either individually or jointly)
  • 96% were funded through the health service budget, and 1.7% were funded under the Medicare Benefits Schedule.
Table 1: Key concepts in this chapter
Key conceptDescription
Allied health and/or clinical nurse specialist intervention for palliative careNon-admitted patient care service event with a recorded Tier 2 non-admitted service type as palliative care in allied health and/or clinical nurse specialist interventions.
Care type

The type of care provided at a non-admitted patient service event. It can be assigned as:

  • Rehabilitation care
  • Palliative care
  • Geriatric evaluation and management
  • Psychogeriatric care
  • Mental health care
  • Other care
See METEOR identifier: 679528.
Medical consultation for palliative careNon-admitted patient care service event with a recorded Tier 2 non-admitted service type as palliative care in medical consultations.
Non-admitted care

Care provided to a patient who has not undergone a hospital’s formal admission process. 

In this report, the care includes non-admitted patient service events involving non-admitted patients provided by:

  • public hospitals
  • Local Hospital Networks
  • other public hospital services that are managed by a state or territory health authority and are included in the General list of in-scope public hospital services, which have been developed under the National Health Reform Agreement (2011).

Care excludes:

  • non-admitted services provided to admitted patients and emergency department patients
  • the community mental health care services. 
Non-admitted patient

A patient who does not undergo a hospital’s formal admission process. 

In this report, the non-admitted patients only include those who have received the non-admitted care provided by:

  • public hospitals
  • Local Hospital Networks
  • other public hospital services that are managed by a state or territory health authority and are included in the General list of in-scope public hospital services, which have been developed under the National Health Reform Agreement (2011).
Non-admitted patient care service eventAn interaction between one or more health-care provider(s) with one non-admitted patient, which must contain therapeutic/clinical content and result in a dated entry in the patient's medical record. See METEOR identifier: 652089.
Palliative care-related service eventNon-admitted patient care service event where the primary clinical purpose or treatment goal is optimisation of the quality of life of a patient with an active and advanced life-limiting illness. It must contain therapeutic/clinical content and result in a dated entry in the patient's medical record.
Primary palliative care service eventNon-admitted patient care service event with a recorded care type of palliative care.