Summary

Safe, secure housing is fundamental to people’s health and wellbeing. Both people experiencing homelessness and those at risk of homelessness are supported by specialist homelessness services (SHS). In 2019–20, SHS agencies provided support to almost 290,500 clients who each had a variety of different needs and reasons for seeking support.

Some of the key findings from the 2019–20 Specialist Homelessness Services Annual Report include:

Clients, services and outcomes

Clients who have experienced family and domestic violence

Clients with a current mental health issue

Young people presenting alone

Clients with problematic drug and/or alcohol use

Older clients

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