Government-funded specialist
homelessness services
SAAP National Data Collection
annual report
2010–11

Australian Capital Territory

The Australian Institute of Health and Welfare is a major national agency
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ISSN 1445-498X
ISBN 978-1-74249-246-9
Suggested citation
Australian Institute of Health and Welfare 2011. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: Australian Capital Territory.
Cat. no. HOU 258. Canberra: AIHW.
Australian Institute of Health and Welfare
Board Chair
Dr Andrew Refshauge
Director
David Kalisch
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Communications, Media and Marketing Unit
Australian Institute of Health and Welfare
GPO Box 570
Canberra ACT 2601
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Published by the Australian Institute of Health and Welfare
Please note that there is the potential for minor revisions of data in this report.
Please check the online version at <www.aihw.gov.au> for any amendments.
Contents
Summary
1	How many people were supported?
2	Who was supported?
3	Why do people seek support?
4	For how long were people supported?
5	Were support needs met?
6	What happened after support?
7	Changes over time
Appendix—ACT additional tables
References
List of tables
List of figures

Summary
This publication is one of eight state and territory supplements that accompany the 2010–11 annual report on the use of government-funded specialist homelessness services in Australia (AIHW 2011a). Information to aid readers in interpreting the data is presented in the national report and appendixes (AIHW 2011i).
In line with the national picture, service users in the Australian Capital Territory:
•	were mostly female
•	were often relatively young
•	were mostly non-Indigenous, however, Aboriginal and Torres Strait Islander people were over-represented relative to their population size
•	commonly sought support because of issues in their interpersonal relationships, such as the breakdown of a relationship with a family member, spouse or partner
•	immediately on exit from support, were most often living in a house or flat; were not employed; and had a government pension or benefit as their main source of income.
Some other points of interest in the Australian Capital Territory were:
•	the rate of use of specialist homelessness services was slightly higher than the national average
•	the age profile of clients was younger than in other jurisdictions, but the age of clients has increased in recent years
•	seeking support primarily because of the breakdown of a family or other relationship was the highest nationally
•	the lengths of support and accommodation were the longest nationally
•	clients exited support to live in public or community housing in relatively high levels
•	clients were more often employed both immediately before and after support than those in other jurisdictions.
1	How many people were supported?
In 2010–11, an estimated 3,500 people received support from a government-funded specialist homelessness agency in the Australian Capital Territory. Of these, 2,100 (58%) were clients and 1,500 (42%) were children accompanying clients (Figure 1.1).
Figure 1.1: Clients and accompanying children, by state and territory, 2010–11
Vertical bar chart showing, for clients and accompanying children, on the y-axis per cent and on the x-axis state/territory
Sources: tables A3, A4 and A5; AIHW 2011b, c, d, e, f, g, h, i: tables A3, A4 and A5.
This was equivalent to 1 in 101 people in the Australian Capital Territory using services—a slightly lower rate of use than the national figure of 1 in 97 people (Table 1.1).
Table 1.1: Rate of service use, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas		ACT	NT	Australia	
Ratio	1:111	1:81	1:112	1:117	1:70	1:74		1:101	1:36	1:97	
Sources: Table A3; AIHW 2011b, c, d, e, f, g, h, i:Table A3.
Most clients and accompanying children had one period of support within the year 
(tables A3, A4 and A5).
The majority of services delivered in the Australian Capital Territory were non-accommodation related support services (52%) (Figure 1.2). The remaining 48% were for support services only. 
Figure 1.2: Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for with and without accommodation, on the y-axis per cent and on the x-axis state/territory.
Sources: Table A4; AIHW 2011b, c, d, e, f, g, h, i:Table A4.
2	Who was supported?
Service users in the Australian Capital Territory were:
•	mostly female—54% of all service users and 58% of clients (Table 2.1)
•	relatively young, particularly clients who were the youngest nationally—the average (mean) age of service users was 20 years overall, 31 years for clients, and 6 years for accompanying children (Table 2.2); and the highest rate of use of services was by people aged under 19—an equivalent of 1 in 47 people in the Australian Capital Territory aged under 15 and 1 in 47 people aged 15–19 used services (derived from Table A7)
•	mostly non-Indigenous (84%) (Figure 2.1). Aboriginal or Torres Strait Islander people were, however, over-represented relative to their population size—16% of service users identified as Indigenous compared with 1% of the estimated resident population of the Australian Capital Territory (Figure 2.1; ABS 2009)
•	mostly Australian-born (85%) (Table 2.4). The next most common countries of birth were Sudan, New Zealand and China (Table A15). 
Figure 2.1: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for Aboriginal and Torres Strait Islander people and Non-Indigenous, on the y-axis per cent and on the x-axis state/territory.
Source: Table 2.3.

Table 2.1: Sex, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Male	40.9	34.1	43.8	36.4	33.3	44.1	41.7	25.1	37.8	
Female	59.1	65.9	56.2	63.6	66.7	55.9	58.3	74.9	62.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Male	50.5	50.6	49.9	49.8	49.8	49.4	51.6	48.9	50.2	
Female	49.5	49.4	50.1	50.2	50.2	50.6	48.4	51.1	49.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Male	44.0	40.6	46.1	41.9	40.7	46.1	45.8	35.7	42.5	
Female	56.0	59.4	53.9	58.1	59.3	53.9	54.2	64.3	57.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.
Table 2.2: Mean and median age, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Mean	32.5	33.5	32.6	33.5	31.9	31.2	30.7	32.6	32.8	
Median	31	32	31	32	30	29	28	31	31	
Accompanying children	
Mean	6.4	6.7	6.4	6.0	6.5	6.2	6.0	6.1	6.5	
Median	5	6	6	5	6	5	5	5	6	
Total	
Mean	24.0	23.0	22.7	22.4	20.5	21.8	20.4	20.8	22.7	
Median	21	20	20	20	17	19	18	17	20	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.

Table 2.3: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Aboriginal and Torres Strait Islander people	18.2	7.9	24.7	30.1	21.3	10.8	14.1	66.9	18.6	
Non-Indigenous	81.8	92.1	75.3	69.9	78.7	89.2	85.9	33.1	81.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Aboriginal and Torres Strait Islander people	28.2	9.3	34.2	40.6	24.7	14.3	19.2	76.3	25.5	
Non-Indigenous	71.8	90.7	65.8	59.4	75.3	85.7	80.8	23.7	74.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Aboriginal and Torres Strait Islander people	21.5	8.4	28.3	34.4	22.8	12.1	16.3	71.0	21.2	
Non-Indigenous	78.5	91.6	71.7	65.6	77.2	87.9	83.7	29.0	78.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A12, A13, A14; AIHW 2011b, c, d, e, f, g, h, i: tables A12, A13, A14.
Table 2.4: Country of birth, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Australian-born	83.0	81.7	86.5	78.0	88.4	93.2	79.8	94.1	83.8	
Born overseas	17.0	18.3	13.5	22.0	11.6	6.8	20.2	5.9	16.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Australian-born	95.0	94.2	94.9	87.9	95.8	97.6	91.2	97.7	94.3	
Born overseas	5.0	5.8	5.1	12.1	4.2	2.4	8.8	2.3	5.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Australian-born	87.0	86.4	89.7	82.0	91.7	94.9	84.6	95.7	87.7	
Born overseas	13.0	13.6	10.3	18.0	8.3	5.1	15.4	4.3	12.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A15, A16, A17; AIHW 2011b, c, d, e, f, g, h, i: tables A15, A16, A17.
3	Why do people seek support?
The most common reason why people sought support in the Australian Capital Territory was interpersonal relationship issues (46% of support periods)—such as the breakdown of a relationship with a family member, spouse or partner (23%) and domestic or family violence (13%) (Figure 3.1 and Table A19). The breakdown of a family or other relationship was the most often cited individual main reason why people sought support and was considerably higher than it was nationally (10%) (AIHW 2011i:Table A19). This was partly a result of the high use of services by young people in this jurisdiction. Seeking support primarily because of domestic or family violence was relatively low in the Australian Capital Territory when compared with a national average of 22%.
Figure 3.1: Main reason for seeking assistance (broad groups), 2010–11 (per cent)
Pie chart showing main reason for seeking assistance (broad groups), 2010–11 (per cent).
Source: Table 3.1.
Table 3.1: Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA(a)	SA	Tas	ACT(b)	NT(c)	Australia	
Interpersonal relationships	40.9	42.6	31.3	46.7	53.5	42.6	46.1	55.5	42.0	
Financial	19.2	19.9	25.3	14.4	6.3	10.4	7.3	6.5	18.2	
Accommodation	15.1	22.6	23.0	12.6	22.2	26.7	17.9	15.5	19.7	
Health	11.1	5.0	6.6	6.5	4.2	6.7	9.8	6.1	7.1	
Other	13.7	9.9	13.8	19.9	13.9	13.6	19.0	16.4	13.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
(a)	The data on reasons for seeking assistance in Western Australia may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
(b)	The data on reasons for seeking assistance in the Australian Capital Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, problematic drug, alcohol or substance use and mental health issues in the Australian Capital Territory may be under-reported because of the reporting of reasons such as ‘dual diagnosis’ (in which a person has a co-occurring substance use and mental health disorder) as an ‘other’ reason for seeking assistance.
(c)	The data on reasons for seeking assistance in the Northern Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
Sources: Table A19; AIHW 2011b, c, d, e, f, g, h, i:Table A19.
4	For how long were people supported?
Clients in the Australian Capital Territory had longer periods of support and accommodation than clients in the other jurisdictions (figures 4.1 and 4.2). They were supported for an average (mean) of 144 days and, when accommodated, were accommodated for an average (mean) of 112 days.
Figure 4.1: Mean and median length of support for clients, by state and territory, 2010–11 (days)
Vertical bar chart showing for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A21; AIHW 2011b, c, d, e, f, g, h, i:Table A21.
Figure 4.2: Mean and median length of accommodation for clients accommodated for at least 
1 day, by state and territory, 2010–11 (days)
Vertical bar chart showing for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A23; AIHW 2011b, c, d, e, f, g, h, i:Table A23.
5	Were support needs met?
The support needs of service users in the Australian Capital Territory were met in 99% of cases (figures 5.1 and 5.2). Required support remained unmet in just 1% of cases.
Figure 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.1.
Figure 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.2.

Table 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Housing/accommodation	
Met	96.3	92.1	93.5	96.6	84.9	95.1	97.7	96.8	93.4	
Unmet	3.7	7.9	6.5	3.4	15.1	4.9	2.3	3.2	6.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Financial/employment	
Met	97.6	96.5	95.9	96.4	84.9	94.3	98.0	98.9	96.0	
Unmet	2.4	3.5	4.1	3.6	15.1	5.7	2.0	1.1	4.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	99.1	97.5	97.7	98.2	95.3	96.6	99.4	99.5	97.9	
Unmet	0.9	2.5	2.3	1.8	4.7	3.4	0.6	0.5	2.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.2	98.2	98.8	98.7	97.0	98.0	99.4	99.4	98.6	
Unmet	0.8	1.8	1.2	1.3	3.0	2.0	0.6	0.6	1.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	95.4	90.0	92.9	96.2	90.1	79.8	97.6	95.3	93.3	
Unmet	4.6	10.0	7.1	3.8	9.9	20.2	2.4	4.7	6.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	98.9	97.7	98.9	99.5	97.6	98.5	99.7	99.6	98.8	
Unmet	1.1	2.3	1.1	0.5	2.4	1.5	0.3	0.4	1.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.2	96.3	96.9	98.0	92.4	96.2	98.8	98.9	97.0	
Unmet	1.8	3.7	3.1	2.0	7.6	3.8	1.2	1.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A27; AIHW 2011b, c, d, e, f, g, h, i:Table A27.

Table 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Accommodation	
Met	96.9	98.5	99.1	98.3	79.8	97.3	99.6	98.9	95.8	
Unmet	3.1	1.5	0.9	1.7	20.2	2.7	0.4	1.1	4.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
School liaison/child care	
Met	98.1	95.3	97.0	92.1	97.1	98.2	96.9	100.0	96.9	
Unmet	1.9	4.7	3.0	7.9	2.9	1.8	3.1	—	3.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	98.8	93.4	96.3	91.9	97.7	96.5	98.5	98.9	97.4	
Unmet	1.2	6.6	3.7	8.1	2.3	3.5	1.5	1.1	2.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.3	99.0	98.8	98.3	99.4	99.3	99.6	100.0	99.1	
Unmet	0.7	1.0	1.2	1.7	0.6	0.7	0.4	—	0.9	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	97.3	95.3	93.7	97.8	97.9	94.5	98.3	99.9	97.0	
Unmet	2.7	4.7	6.3	2.2	2.1	5.5	1.7	0.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	99.3	98.9	98.9	99.5	99.0	99.3	99.9	99.9	99.3	
Unmet	0.7	1.1	1.1	0.5	1.0	0.7	0.1	0.1	0.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.7	98.2	98.3	98.1	94.8	98.5	99.3	99.7	98.2	
Unmet	1.3	1.8	1.7	1.9	5.2	1.5	0.7	0.3	1.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A30; AIHW 2011b, c, d, e, f, g, h, i:Table A30.

6	What happened after support?
Generally, client circumstances had improved by the end of a period of support, particularly for those who specifically required assistance with income, employment and housing; and for those supported for longer periods (tables 6.1–6.4 and A32–A41).
Immediately following support, most clients: were unemployed or not in the labour force (80%); were receiving a government pension or benefit as their main source of income (85%); and were living in a house or other dwelling (93%) with some form of tenure (71%) 
(tables 6.1–6.4).
Exiting support to live in either public or community housing or in specialist homelessness accommodation was relatively high in the Australian Capital Territory when compared with other jurisdictions (Figure 6.1) and was an increase from that reported before support 
(Table A37). This, combined with a relatively low reported level of unmet need for assistance to obtain or maintain independent or supported accommodation (Table A27) and a low level sleeping rough after support (Table 6.3), suggests that clients’ social or supported accommodation is generally maintained while they are supported or new accommodation is obtained for clients by the completion of support. The relatively high level moving between agencies for specialist homelessness accommodation, however, may also indicate a lack of exit points into appropriate alternative accommodation. This is further evidenced by the relatively low level of exits to private rental accommodation (Table A37).
Figure 6.1: Selected types of tenure immediately after a support period, by state and territory, 
2010–11 (per cent)
Vertical bar chart showing, for type of tenure, on the y-axis per cent and on the x-axis state/territory.
Source: Table A37; AIHW 2011b, c, d, e, f, g, h, i:Table A37.
Compared with the other jurisdictions, clients in the Australian Capital Territory also exited support in relatively high levels to live:
•	in an institutional setting, though this was a decrease from that reported at the start of support
•	in a boarding or rooming house and at an increased level from that reported at the start of support (Figure 6.2 and Table A36).
Clients in the Australian Capital Territory were far more likely than those in other jurisdictions to be employed after support—in 20% of closed support periods, close to double the national average of 11% (Figure 6.3 and Table 6.2). This was an improvement from the 15% reported before support and, combined with the relatively low level of unmet need for employment and training assistance (Table A27), suggests that clients’ employment is generally maintained while they are supported or new employment is obtained for clients by the completion of support.
Figure 6.2: Selected types of house/dwelling immediately after a support period, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for institutional setting and boarding/rooming house, on the y-axis per cent and on the x-axis state/territory.
Source: Table A36.
Figure 6.3: Employment status immediately after a support period, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for employment status, on the y-axis per cent and on the x-axis state/territory.
Source: Table 6.2.
Table 6.1: Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
No income	9.4	6.8	9.6	7.1	7.0	8.3	10.2	6.4	8.0	
Government payments	82.1	84.9	84.8	83.0	82.2	88.1	80.7	85.8	83.9	
Other	8.5	8.2	5.5	9.9	10.8	3.6	9.1	7.9	8.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
No income	6.9	5.2	7.3	4.5	4.5	6.2	4.5	5.5	5.9	
Government payments	83.4	86.6	86.4	85.2	84.3	89.4	84.6	85.6	85.5	
Other	9.7	8.3	6.3	10.2	11.2	4.4	11.0	8.8	8.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A32; AIHW 2011b, c, d, e, f, g, h, i:Table A32.
Table 6.2: Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Employed full/part time	9.7	9.6	7.6	10.2	10.6	7.4	14.9	10.0	9.4	
Unemployed (looking for work)	19.2	32.6	28.8	26.5	22.6	21.6	19.0	14.1	26.5	
Not in labour force	71.1	57.8	63.7	63.3	66.8	71.0	66.0	75.9	64.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
Employed full/part time	12.3	10.2	9.4	12.5	12.3	8.6	19.6	11.5	11.0	
Unemployed (looking for work)	18.7	33.0	27.4	25.1	22.5	20.7	15.6	13.0	26.2	
Not in labour force	69.0	56.8	63.1	62.4	65.1	70.7	64.7	75.6	62.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A34; AIHW 2011b, c, d, e, f, g, h, i:Table A34.

Table 6.3: Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Improvised dwelling/sleeping rough	12.2	11.3	13.2	10.5	8.7	11.7	13.9	11.9	11.6	
House/dwelling	81.8	85.6	82.7	86.7	86.3	83.5	75.3	84.7	84.2	
Institutional setting	6.0	3.1	4.1	2.8	5.0	4.8	10.8	3.4	4.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
Improvised dwelling/sleeping rough	7.9	6.9	5.9	6.0	2.0	4.7	1.9	4.7	6.3	
House/dwelling	86.5	90.9	91.6	90.8	95.1	90.7	92.7	91.4	90.4	
Institutional setting	5.6	2.2	2.5	3.2	2.8	4.7	5.4	3.9	3.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A36; AIHW 2011b, c, d, e, f, g, h, i:Table A36.
Table 6.4: Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
SAAP/CAP funded accommodation	12.8	9.1	13.4	7.0	10.2	11.5	18.4	5.0	10.7	
No tenure	18.2	17.0	17.6	13.9	15.2	15.4	24.4	14.9	17.0	
Tenure	69.0	73.9	69.0	79.1	74.6	73.1	57.2	80.1	72.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
SAAP/CAP funded accommodation	12.7	14.1	16.6	7.5	15.0	11.0	22.9	7.4	13.6	
No tenure	12.6	11.6	8.5	9.9	4.9	7.5	6.6	7.0	10.4	
Tenure	74.8	74.3	74.9	82.6	80.0	81.5	70.5	85.7	76.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Notes
1.	Although the SAAP Agreement and Crisis Accommodation Program have ceased, for continuity in reporting data from the SAAP NDC the terminology and labels of data produced under that agreement have been retained. ‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
2.	Accommodation estimates are affected by the model of homelessness service delivery used in each jurisdiction. See AIHW 2011a:Box 1.1.
Sources: Table A37; AIHW 2011b, c, d, e, f, g, h, i:Table A37.

7	Changes over time
Between 2006–07 and 2010–11 there has been:
•	an increase in the use of specialist homelessness services—from 1 in every 107 people to 1 in 101 people (or from 3,100 people to 3,500 people) (Table A3)
•	a slight increase in the age of service users overall from an average (mean) age of 19 to 20; and clients from an average (mean) age of 29 to 31 (tables A7 and A9)
•	an initial decrease in the proportion of support periods which included a period of specialist homelessness accommodation (from 56% in 2006–07 to 42% in 2007–08), followed by an increase in 2010–11 (to 48%)
•	a decrease in the proportion of people seeking assistance as a result of accommodation-related issues—from 22% to 18% of support periods (Table A19).
Appendix—ACT additional tables
Table A1: Funding to agencies, by reporting period, 2006–07 to 2010–11
Reporting period	Funded 
agencies
(number)	Agreement
funding
($’000)	Additional
state/territory
funding
($’000)	Total 
allocation
($’000)	Mean
funding per
agency
($’000)	
2006–07	56	11,251	2,680	13,931	249	
2007–08	43	11,740	2,677	14,417	335	
2008–09	42	14,720	30	14,750	351	
2009–10	42	14,023	1,517	15,540	370	
2010–11	42	13,068	3,793	16,860	401	
Notes
1.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
2.	Not all funded agencies are required to participate in data collection (see Table A2).
3.	Funding to agencies excludes funds not allocated directly to agencies, such as funds allocated for administration and training.
4.	‘Agreement funding’ refers to funding provided jointly by the Australian Government and the state and territory governments under the following agreements: from 1 July 2006 to 31 December 2008, ‘agreement funding’ refers to funding provided under the SAAP V Agreement; from 1 January 2009 to 30 June 2009, ‘agreement funding’ refers to funding provided under the NAHA; from 1 July 2009 to 30 June 2010 and from 1 July 2010 to 30 June 2011, ‘agreement funding’ refers to funding provided under the NAHA and NPAH.
5.	‘Additional state/territory funding’ refers to funding provided by the states and territories over and above the amounts determined in the above agreements.
6.	Agencies may also receive funding from other sources. This is not included.
7.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Source: Administrative Data Collection.
Table A2: Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Reporting period	Participating
agencies(a)
(number)	Agency
participation
rate(b) (%)	Records
returned
(number)	Records
returned with
consent
(%)	Records
returned with
valid consent(c)
(%)	
2006–07	50	76.0	2,442	89.8	84.4	
2007–08	34	91.2	2,683	87.6	83.7	
2008–09	32	96.9	2,662	86.9	81.1	
2009–10	32	96.9	2,717	89.6	83.6	
2010–11	33	84.8	2,557	93.1	86.8	
(a)	‘Participating agencies’ refers to the number of agencies that should have been participating in the reference period. Refer to AIHW 2011i:Appendix 5. Not all funded agencies are required to participate in the Client Collection (see Table A1). Consequently, some funded agencies are not included in this table.
(b)	‘Agency participation rate’ = the number of participating agencies which returned data during the reference period ÷ the total number of participating agencies x 100.
(c)	‘Valid consent’ here refers to records with a valid statistical linkage key (refer to AIHW 2011i:Appendix 5).
Notes
1.	Table based on records returned from participating agencies during the reference period.
2.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Sources: Administrative Data and Client Collections.

Table A3: Total support for clients and accompanying children, by reporting period, 2006–07 to 2010–11 (number)
Reporting period	Periods of
support	People
supported (service users)	Service users 
per 10,000 population	Rate of 
service use	Average number of periods of support	
2006–07	4,100	3,100	93	1:107	1.33	
2007–08	4,900	3,500	102	1:98	1.41	
2008–09	4,700	3,500	102	1:98	1.33	
2009–10	4,800	3,600	102	1:98	1.32	
2010–11	5,000	3,500	99	1:101	1.41	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	‘Per 10,000 population’ shows how many people out of every 10,000 in the population used government-funded specialist homelessness services. The rate is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Periods of support figures have been weighted to adjust for agency non-participation.
5.	Service user figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.
Table A4: Support periods and clients, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Support periods (number)	2,600	2,900	2,700	2,800	3,000	
With accommodation (per cent)	56.1	42.0	42.3	43.5	47.6	
Without accommodation (per cent)	43.9	58.0	57.7	56.5	52.4	
Daily average support periods (number)	600	900	900	800	900	
Nightly average support periods with accommodation (number)	200	300	300	300	300	
Clients (number)	1,900	2,000	2,000	2,000	2,100	
Per 10,000 population aged 10+ years(a) (number)	63	65	66	65	65	
Clients with only one period of support (per cent)	79.2	73.4	81.2	80.1	78.3	
Mean number of support periods per client	1.37	1.49	1.34	1.37	1.46	
(a)	‘Per 10,000 population aged 10+ years’ shows how many people out of every 10,000 aged 10 years and over in the population became a client. The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 support periods and clients; <50 nightly support periods with accommodation in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Support period figures have been weighted to adjust for agency non-participation.
4.	Client figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.

Table A5: Accompanying child support periods and accompanying children, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Accompanying child support periods (number)	1,600	1,900	2,000	2,000	2,000	
With accommodation(a) (per cent)	53.0	39.2	39.7	35.9	39.1	
Without accommodation (per cent)	47.0	60.8	60.3	64.1	60.9	
Daily average accompanying child support periods (number)	400	600	700	700	700	
Nightly average accompanying child support periods with accommodation (number)	200	200	300	300	200	
Accompanying children (number)	1,300	1,500	1,500	1,600	1,500	
Per 10,000 population aged 0–17 years(b) (number)	165	194	196	198	186	
Accompanying children with only one period of support 
(per cent)	87.4	81.6	83.6	81.7	83.2	
Mean number of accompanying child support periods per accompanying child	1.21	1.33	1.25	1.28	1.33	
(a)	Dates of support and accommodation are not collected for accompanying children. For the purposes of calculating the number of accompanying child support periods with and without a period of accommodation, accompanying children are assumed to be accommodated if their parent or guardian was accommodated.
(b)	‘Per 10,000 population aged 0–17 years’ shows how many people out of every 10,000 aged 17 years and under in the population accompanied a client. The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under  in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 accompanying child support periods and children; <50 nightly accompanying child support periods with accommodation in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Accompanying child support period figures have been weighted to adjust for agency non-participation.
4.	Accompanying children figures have been weighted to adjust for agency non-participation and client non-consent. 
Sources: Client Collection; ABS 2011.

Table A6: Service users by age and sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	20.1	19.2	43.9	35.4	39.3	1,400	
15–19 years	5.2	9.4	11.3	17.3	14.5	500	
20–24 years	3.7	7.5	8.0	13.9	11.2	400	
25–29 years	3.0	4.9	6.7	9.0	7.9	300	
30–34 years	3.4	3.6	7.3	6.6	6.9	200	
35–39 years	3.4	3.3	7.3	6.0	6.6	200	
40–44 years	2.3	2.4	5.0	4.4	4.7	200	
45–49 years	1.9	1.6	4.2	2.9	3.5	100	
50–54 years	1.2	0.9	2.6	1.7	2.1	100	
55–59 years	0.8	0.9	1.8	1.6	1.7	100	
60–64 years	0.6	0.3	1.3	0.6	0.9	<50	
65 years and over	0.3	0.3	0.6	0.6	0.6	<50	
Total	45.8	54.2	100.0	100.0	100.0	. .	
Total (number)	1,600	1,900	1,600	1,900	. .	3,500	
Mean age (years)	. .	. .	20.4	20.3	. .	20.4	
Median age (years)	. .	. .	17	19	. .	18	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A7: Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Reporting period	Under 15
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	189	166	69	70	29	12	85	20.2	17	
2007–08	229	192	67	71	34	9	96	19.0	16	
2008–09	222	152	81	61	26	7	87	18.2	15	
2009–10	227	166	76	68	29	4	91	18.3	16	
2010–11	211	147	80	76	37	6	91	20.4	17	
Female	
2006–07	202	320	138	86	15	1	102	18.7	17	
2007–08	224	308	164	91	15	3	108	18.5	18	
2008–09	227	304	196	105	25	3	117	20.1	19	
2009–10	226	333	187	94	23	6	114	19.6	18	
2010–11	211	281	180	89	29	6	107	20.3	19	
Total	
2006–07	196	241	103	78	22	6	93	19.4	17	
2007–08	227	249	114	81	24	6	102	18.8	17	
2008–09	224	226	136	83	26	5	102	19.3	17	
2009–10	226	248	129	81	26	5	102	19.0	17	
2010–11	211	212	128	82	33	6	99	20.4	18	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A8: Clients by age and sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	0.6	0.8	1.5	1.3	1.4	<50	
15–19 years	5.8	13.5	14.0	23.2	19.3	400	
20–24 years	6.3	12.9	15.1	22.2	19.2	400	
25–29 years	5.2	8.3	12.6	14.3	13.6	300	
30–34 years	5.8	6.1	13.8	10.5	11.9	200	
35–39 years	5.8	5.6	13.9	9.6	11.4	200	
40–44 years	3.9	4.1	9.4	7.0	8.0	200	
45–49 years	3.3	2.7	8.0	4.7	6.1	100	
50–54 years	2.1	1.6	4.9	2.7	3.6	100	
55–59 years	1.4	1.5	3.3	2.5	2.9	100	
60–64 years	1.0	0.6	2.4	1.0	1.6	<50	
65 years and over	0.5	0.6	1.1	1.0	1.1	<50	
Total	41.7	58.3	100.0	100.0	100.0	. .	
Total (number)	900	1,200	900	1,200	. .	2,100	
Mean age (years)	. .	. .	33.2	28.9	. .	30.7	
Median age (years)	. .	. .	33	26	. .	28	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Clients aged 0–17 years: 200 (100 males, 200 females).
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A9: Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
Reporting period	Clients aged 10+ years	All clients	
	10–14
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	7	139	69	70	29	12	54	31.6	30	
2007–08	7	156	67	71	34	9	57	31.2	29	
2008–09	2	108	81	61	26	7	48	31.4	30	
2009–10	1	116	76	68	29	4	51	31.3	30	
2010–11	4	97	80	76	37	6	55	33.2	33	
Female	
2006–07	19	282	138	86	15	1	72	26.3	24	
2007–08	4	265	164	91	15	3	74	26.9	24	
2008–09	5	252	196	105	25	3	83	28.3	26	
2009–10	5	285	187	94	23	6	80	27.8	25	
2010–11	4	236	180	89	29	6	75	28.9	26	
Total	
2006–07	13	208	103	78	22	6	63	28.6	26	
2007–08	6	209	114	81	24	6	65	28.7	26	
2008–09	4	178	136	83	26	5	66	29.4	27	
2009–10	3	199	129	81	26	5	65	29.1	27	
2010–11	4	165	128	82	33	6	65	30.7	28	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A10: Accompanying children by age and sex, 2010–11 (per cent)
Age	Percentage of
all accompanying children	Percentage of
sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
0–4 years	25.6	23.3	49.7	48.1	48.9	700	
5–9 years	11.2	12.3	21.7	25.5	23.5	300	
10–14 years	10.5	9.2	20.4	19.0	19.7	300	
15–17 years	4.2	3.6	8.2	7.4	7.8	100	
Total	51.6	48.4	100.0	100.0	100.0	. .	
Total (number)	800	700	800	700	. .	1,500	
Mean age (years)	. .	. .	6.0	5.9	. .	6.0	
Median age (years)	. .	. .	5	5	. .	5	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A11: Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 2010–11
Reporting period	0–4
years	5–9
years	10–14
years	15–17
years	Total	Mean age
(years)	Median age
(years)	
2006–07	292	166	113	57	165	5.8	5	
2007–08	345	183	132	71	194	5.7	5	
2008–09	328	195	128	86	196	5.9	5	
2009–10	335	190	127	88	198	5.7	5	
2010–11	301	166	139	85	186	6.0	5	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A12: Service users by Aboriginal and Torres Strait Islander status and sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	14.5	13.5	16.9	17.7	16.2	
Non-Indigenous	85.5	86.5	83.1	82.3	83.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,400	1,500	1,400	1,500	1,600	
Female	
Aboriginal and Torres Strait Islander people	14.7	17.1	15.6	17.3	16.3	
Non-Indigenous	85.3	82.9	84.4	82.7	83.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,600	1,800	1,900	1,900	1,800	
Total	
Aboriginal and Torres Strait Islander people	14.6	15.4	16.1	17.4	16.3	
Non-Indigenous	85.4	84.6	83.9	82.6	83.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	3,000	3,300	3,300	3,500	3,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07; 200 in 2007–08; 200 in 2008–09; 100 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A13: Clients by Aboriginal and Torres Strait Islander status and sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	11.2	10.5	11.2	14.1	12.5	
Non-Indigenous	88.8	89.5	88.8	85.9	87.5	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	800	800	700	800	800	
Female	
Aboriginal and Torres Strait Islander people	14.5	15.8	14.0	16.2	15.3	
Non-Indigenous	85.5	84.2	86.0	83.8	84.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,000	1,1000	1,200	1,200	1,100	
Total	
Aboriginal and Torres Strait Islander people	13.1	13.5	13.0	15.4	14.1	
Non-Indigenous	86.9	86.5	87.0	84.6	85.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,800	1,900	1,900	2,000	1,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A14: Accompanying children by Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Aboriginal and Torres Strait Islander people	16.9	17.9	20.2	20.1	19.2	
Non-Indigenous	83.1	82.1	79.8	79.9	80.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,200	1,400	1,400	1,500	1,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A15: Service users: 5 most common countries of birth in 2010–11, by reporting period, 
2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(b)	2008–09(a)	2009–10(c)	2010–11	
Australia (including external territories)	86.6	83.9	81.9	83.3	84.6	
Sudan	3.0	3.9	4.4	3.5	2.8	
New Zealand	1.0	1.4	1.8	1.7	1.4	
China	0.3	0.2	0.6	0.5	1.0	
Samoa	0.2	0.4	0.4	0.6	0.6	
Other	8.9	10.3	10.9	10.4	9.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	3,000	3,400	3,400	3,500	3,400	
(a)	In 2006–07 and 2008–09 the 5 most common countries of birth were Australia, Sudan, New Zealand, Iraq and Sierra Leone (with varying orders of precedence).
(b)	In 2007–08 the 5 most common countries of birth were Australia, Sudan, New Zealand, Iraq and England.
(c)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, New Zealand, Philippines and Sierra Leone.
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A16: Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(b)	2008–09(c)	2009–10(d)	2010–11	
Australia (including external territories)	84.1	81.6	78.5	78.9	79.8	
Sudan	2.5	3.3	4.0	4.0	3.7	
China	0.4	0.4	0.9	0.7	1.3	
New Zealand	0.8	1.1	1.0	1.5	1.2	
Philippines	0.8	0.8	1.0	1.3	0.8	
Other	11.3	12.8	14.7	13.7	13.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,800	1,900	1,900	2,000	2,000	
(a)	In 2006–07 the 5 most common countries of birth were Australia, Sudan, England, New Zealand and Philippines.
(b)	In 2007–08 the 5 most common countries of birth were Australia, Sudan, England, New Zealand and Iraq.
(c)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, Sierra Leone, Iraq and Philippines.
(d)	In 2009–10 the 5 most common countries of birth were Australia, Sudan, New Zealand, Philippines and Vietnam.
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07; <50 in 2007–08; 100 in 2008–09; 100 in 2009–10; 100 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A17: Accompanying children: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(a)	2008–09(b)	2009–10(c)	2010–11	
Australia (including external territories)	90.3	86.9	86.5	89.0	91.2	
New Zealand	1.3	1.7	3.0	2.0	1.7	
Sudan	3.8	4.6	4.9	2.9	1.6	
China	0.1	—	0.2	0.2	0.6	
Samoa	—	0.4	—	0.3	0.5	
Other	4.5	6.4	5.4	5.5	4.5	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,200	1,500	1,500	1,500	1,400	
(a)	In 2006–07 and 2007–08 the 5 most common countries of birth were Australia, Sudan, New Zealand, Iraq and Kenya (with varying orders of precedence).
(b)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, New Zealand, Sierra Leone and Vietnam.
(c)	In 2009–10 the 5 most common countries of birth were Australia, Sudan, New Zealand, Sierra Leone and Papua New Guinea.
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A18: Support periods: client group, by reporting period, 2006–07 to 2010–11 (per cent)
Client group	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	12.9	13.9	10.3	10.5	9.9	
Male alone, 25+	18.3	18.7	14.0	16.5	21.2	
Female alone, under 25	20.7	15.7	15.9	17.4	16.2	
Female alone, 25+	7.5	5.0	9.0	9.3	11.1	
Couple no children	3.0	2.5	4.0	2.2	1.7	
Couple with children	8.9	13.2	12.7	10.9	7.3	
Male with children	4.1	2.3	3.1	5.0	6.0	
Female with children	24.0	26.4	28.1	25.9	24.5	
Other	0.5	2.3	2.7	2.3	2.1	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,450	2,900	2,600	2,700	2,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A19: Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11 (per cent)
Main reason for seeking assistance	2006–07	2007–08	2008–09	2009–10	2010–11	
Interpersonal relationships	47.1	43.2	46.1	43.8	46.1	
Time out from family/other situation	7.0	4.9	5.1	4.9	5.8	
Relationship/family breakdown	16.4	16.3	16.8	19.4	22.6	
Interpersonal conflict	4.4	5.2	4.7	3.3	2.1	
Sexual abuse	0.7	0.4	0.7	0.8	0.7	
Domestic/family violence	16.3	14.7	17.6	14.3	13.3	
Physical/emotional abuse	2.3	1.7	1.3	1.2	1.6	
Financial	7.0	9.9	8.4	7.9	7.3	
Gambling	0.3	0.3	0	0.1	—	
Budgeting problems	1.4	1.7	1.0	1.7	1.4	
Rent too high	2.3	2.6	3.1	2.3	2.5	
Other financial difficulty	3.0	5.3	4.3	3.7	3.4	
Accommodation	21.7	20.6	22.7	18.4	17.9	
Overcrowding issues	6.2	5.8	5.5	4.4	3.8	
Eviction/asked to leave	8.8	6.8	7.5	7.1	5.6	
Emergency accommodation ended	2.5	2.7	4.4	2.0	1.6	
Previous accommodation ended	4.2	5.2	5.3	4.8	7.0	
Health	9.7	9.8	7.6	9.6	9.8	
Mental health issues	3.2	3.0	3.0	3.7	3.8	
Problematic drug/alcohol/substance use	3.9	3.5	2.2	2.9	2.9	
Psychiatric illness	1.0	0.8	0.7	0.8	0.7	
Other health issues	1.5	2.4	1.7	2.2	2.4	
Other reasons	14.5	16.5	15.2	20.3	19.0	
Gay/lesbian/transgender issues	—	—	0.1	0.1	—	
Recently left institution	1.5	2.1	2.7	4.0	5.3	
Recent arrival to area with no means of support	3.8	3.7	3.2	4.0	2.5	
Itinerant	2.8	2.2	2.3	1.9	1.9	
Other	6.5	8.5	6.9	10.4	9.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,500	2,800	2,600	2,600	2,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07; 100 in 2007–08; 100 in 2008–09; 200 in 2009–10; 100 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A20: Support periods: main reason for seeking assistance, by client group, 2010–11 (per cent)
Main reason for 
seeking assistance	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Interpersonal relationships	57.4	27.6	56.7	38.4	26.7	16.9	73.3	55.4	48.2	
Time out from family/
other situation	8.8	7.5	10.0	3.8	5.5	2.8	3.6	2.3	8.7	
Relationship/family breakdown	40.5	16.0	33.5	7.6	14.4	6.0	62.4	16.4	28.7	
Interpersonal conflict	3.8	1.9	3.1	2.1	2.8	2.4	0.7	1.3	—	
Sexual abuse	—	—	0.9	2.3	—	—	—	0.9	—	
Domestic/family violence	4.3	0.9	8.6	20.0	4.1	5.7	3.7	31.6	10.8	
Physical/emotional abuse	—	1.3	0.6	2.5	—	—	2.9	2.8	—	
Financial	3.3	4.5	3.0	5.5	12.4	22.2	6.6	11.4	—	
Gambling	—	—	—	—	—	—	—	—	—	
Budgeting problems	1.9	0.9	0.3	1.2	3.0	3.7	0.7	2.2	—	
Rent too high	0.5	0.8	0.5	2.5	—	9.7	3.6	4.1	—	
Other financial difficulty	0.9	2.9	2.2	1.9	9.4	8.7	2.3	5.1	—	
Accommodation	11.4	13.5	23.6	15.2	30.3	32.9	15.1	17.2	21.9	
Overcrowding issues	4.3	0.8	2.6	2.4	2.7	11.5	5.0	5.8	—	
Eviction/asked to leave	1.0	4.4	8.2	2.7	18.1	10.3	5.0	5.4	14.9	
Emergency accommodation ended	0.6	2.3	1.4	2.2	—	0.6	1.4	1.3	2.1	
Previous accommodation ended	5.5	6.1	11.4	7.9	9.5	10.5	3.6	4.7	4.9	
Health	4.5	12.3	5.6	24.9	9.0	9.9	0.7	8.4	3.2	
Mental health issues	1.4	2.8	2.5	16.3	2.7	2.4	0.7	2.6	—	
Problematic drug/ alcohol/substance use	2.6	6.1	1.6	3.6	—	2.0	—	1.9	—	
Psychiatric illness	0.5	1.4	0.6	1.4	—	—	—	0.4	3.2	
Other health issues	—	2.0	0.9	3.5	6.3	5.5	—	3.7	—	
Other reasons	23.4	42.1	11.1	15.9	21.5	18.0	4.3	7.6	26.7	
Gay/lesbian/
transgender issues	—	—	—	—	—	—	—	—	—	
Recently left institution	9.4	13.8	2.2	5.7	—	3.6	0.7	1.0	2.3	
Recent arrival to area with no means of support	3.9	3.7	2.4	1.5	—	5.2	1.4	1.4	—	
Itinerant	1.0	3.2	2.9	—	18.4	0.6	—	1.5	—	
Other	9.1	21.5	3.6	8.7	3.1	8.6	2.2	3.7	24.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	300	600	500	300	<50	200	200	700	100	
Notes
1.	Number excluded due to errors and omissions (weighted): 300.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A21: Closed support periods: length of support, by reporting period, 2006–07 to 2010–11 
(per cent)
Length of support	2006–07	2007–08	2008–09	2009–10	2010–11	
1 week or less	23.8	19.7	15.7	16.2	16.4	
>1 week–1 month	21.2	19.9	20.0	19.1	20.0	
>1–3 months	25.7	27.4	22.0	23.2	24.3	
>3–6 months	12.5	11.9	15.1	14.0	17.0	
>6 months	16.8	21.1	27.2	27.5	22.3	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,000	1,900	1,900	2,000	2,100	
Mean length (days)	105	121	163	180	144	
Median length (days)	36	46	61	61	52	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A22: Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean		Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	134	94	178	174	140	30	35	56	42	38	
Male alone, 25+	64	66	59	49	49	19	19	26	21	18	
Female alone, under 25	99	123	153	164	146	27	48	45	60	44	
Female alone, 25+	80	122	118	158	117	41	75	35	56	53	
Couple no children	130	111	140	322	177	73	52	45	133	57	
Couple with children	122	170	268	181	211	39	101	198	110	137	
Male with children	131	210	224	218	401	78	106	158	120	218	
Female with children	145	160	173	165	175	69	82	100	90	106	
Other	185	89	212	327	249	307	57	188	292	101	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07; <50 in 2007–08; 100 in 2008–09; <50 in 2009–10; 100 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A23: Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11 (per cent)
Length of accommodation	2006–07	2007–08	2008–09	2009–10	2010–11	
1 day to 1 week	28.5	19.0	16.3	22.9	22.7	
>1 week–1 month	29.5	26.4	26.7	23.5	28.1	
>1–3 months	21.9	26.4	22.0	22.5	19.1	
>3–6 months	8.3	11.2	12.9	11.1	10.3	
>6 months	11.8	17.1	22.0	19.9	19.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,200	900	800	900	1,100	
Mean length (days)	71	96	124	133	112	
Median length (days)	21	35	38	32	27	
Accommodation starting and ending on the same date (number)	<50	<50	<50	<50	<50	
Total closed support periods with accommodation (number)	1,200	900	800	900	1,100	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A24: Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean	Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	58	63	110	132	123	21	27	41	30	30	
Male alone, 25+	20	32	28	30	32	8	18	18	20	14	
Female alone, under 25	68	77	116	110	116	16	23	28	50	28	
Female alone, 25+	73	111	136	55	95	36	59	25	11	30	
Couple no children	58	109	228	234	180	21	110	16	122	111	
Couple with children	164	216	246	197	249	136	188	230	164	192	
Male with children	250	206	260	559	329	222	140	232	458	253	
Female with children	124	140	143	180	201	61	90	77	113	133	
Other	203	75	172	452	61	258	31	99	571	58	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07; <50 in 2007–08; <50 in 2008–09; <50 in 2009–10; 100 in 
2010–11.
2.	Table excludes accommodation that started and ended on the same date.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A25: Closed support periods: type of support required by clients, by reporting period, 
2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Housing/accommodation	88.5	83.2	87.0	80.1	84.5	
SAAP/CAP accommodation(a)	69.3	58.9	53.7	58.0	61.7	
Assistance to obtain/maintain short-term accommodation	16.7	16.2	26.8	26.5	30.2	
Assistance to obtain/maintain medium-term accommodation	21.4	21.7	24.0	29.4	34.1	
Assistance to obtain/maintain independent housing	54.0	52.2	52.2	48.8	55.5	
Financial/employment	53.7	53.2	48.5	59.1	61.3	
Assistance to obtain/maintain government allowance	15.9	14.5	16.0	19.5	20.6	
Employment and training assistance	15.3	14.8	12.2	13.9	13.9	
Financial assistance/material aid	44.8	41.8	40.0	46.0	41.3	
Financial counselling and support	11.8	16.4	17.6	22.3	25.9	
Personal support	71.2	74.7	73.2	74.4	77.6	
Incest/sexual assault	3.6	3.2	2.1	2.2	2.7	
Domestic/family violence	21.1	18.7	17.5	19.1	18.7	
Family/relationship	27.6	39.5	33.6	33.8	40.0	
Emotional support	67.6	62.6	65.7	71.1	75.2	
Assistance with problem gambling	0.3	0.9	1.0	0.7	0.2	
General support/advocacy	79.7	85.9	80.1	83.3	85.2	
Living skills/personal development	42.3	46.0	35.6	36.2	36.8	
Assistance with legal issues/court support	13.4	14.4	14.8	13.6	11.8	
Advice/information	70.8	78.1	74.1	78.4	81.4	
Retrieval/storage/removal of belongings	23.4	19.6	18.0	23.4	32.1	
Advocacy/liaison on behalf of client	50.2	48.9	47.9	53.7	64.2	
Specialist services	47.9	44.2	39.7	43.1	45.8	
Psychological services	9.1	7.3	6.8	11.0	13.1	
Specialist counselling services	11.6	12.9	11.5	6.7	7.4	
Psychiatric services	4.1	10.9	7.7	3.9	3.6	
Pregnancy support	9.4	10.5	8.8	9.9	8.8	
Family planning support	5.4	5.9	5.5	5.4	7.4	
Drug/alcohol support or intervention	11.8	11.2	9.3	14.0	15.4	
Physical disability services	0.7	0.4	0.5	0.9	0.6	
Intellectual disability services	0.7	1.1	0.5	1.0	1.2	
Culturally specific services	6.0	7.1	6.5	10.7	8.1	
Interpreter services	1.5	1.6	1.3	1.8	1.2	
Assistance with immigration services	0.9	1.6	1.9	2.0	1.7	
Health/medical services	34.5	33.3	29.5	29.6	32.1	
Basic support/other n.e.s.	64.4	62.9	62.5	70.8	67.2	
Meals	47.9	41.6	36.9	43.9	50.3	
Laundry/shower facilities	50.5	43.7	41.4	41.4	46.1	
Recreation	44.4	38.3	32.0	33.8	36.8	
Transport	41.1	51.2	43.2	45.0	49.1	
Other	2.5	3.7	5.9	13.7	5.0	
No needs recorded	0.1	0.4	0.3	0.5	1.0	
Total (number)	1,900	1,800	1,800	1,900	2,000	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 100 in 2006–07, 2007–08, 2008–09, 2009–10 and 2010–11.
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100.
3.	A client may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A26: Closed support periods: type of support required by clients, by client group, 2010–11 
(per cent)
Type of support	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Housing/accommodation	87.7	93.7	80.8	80.3	79.3	87.6	86.5	85.2	71.0	
SAAP/CAP accommodation(a)	80.5	82.7	65.6	55.6	45.8	50.7	23.1	53.2	35.6	
Assistance to obtain/
maintain short-term accommodation	35.4	63.5	17.7	15.0	37.3	26.9	14.7	25.9	21.7	
Assistance to obtain/
maintain medium-term accommodation	38.9	59.1	23.9	18.1	37.7	27.4	7.8	41.9	30.2	
Assistance to obtain/maintain independent housing	52.9	60.1	51.1	48.6	54.7	62.8	71.8	71.1	10.9	
Financial/employment	66.9	61.4	56.4	60.3	95.1	72.7	28.2	74.3	64.7	
Assistance to obtain/
maintain government allowance	31.5	14.9	31.1	15.7	13.9	18.4	6.7	27.5	18.6	
Employment and training assistance	18.6	16.0	14.8	10.4	18.4	16.2	3.3	18.2	8.0	
Financial assistance/material aid	40.2	8.2	41.6	51.8	90.1	65.5	11.4	65.5	41.3	
Financial counselling and support	26.7	51.8	7.3	12.4	10.3	38.2	11.3	33.0	8.6	
Personal support	68.4	73.2	69.6	93.9	70.9	82.8	94.4	90.5	69.6	
Incest/sexual assault	—	—	4.1	4.4	6.8	1.6	1.1	5.8	—	
Domestic/family violence	4.4	—	16.3	23.2	13.8	12.7	6.9	47.1	8.6	
Family/relationship	35.7	60.2	27.6	28.7	30.9	38.2	50.5	47.3	22.0	
Emotional support	66.6	72.5	64.0	92.4	70.9	80.3	91.1	88.7	69.6	
Assistance with problem gambling	—	—	0.4	—	—	—	—	0.7	—	
General support/advocacy	92.7	83.2	78.9	91.0	85.9	83.5	95.5	93.8	85.2	
Living skills/personal development	57.7	60.0	47.1	21.4	13.9	25.4	8.0	33.8	38.7	
Assistance with legal issues/
court support	5.3	1.6	8.4	19.9	16.6	11.5	18.2	23.2	15.9	
Advice/information	88.4	81.6	73.4	89.3	85.9	80.2	89.7	90.6	72.4	
Retrieval/storage/removal of belongings	52.6	61.5	35.5	27.5	29.6	16.2	4.4	22.1	9.7	
Advocacy/liaison on behalf of client	61.9	65.1	56.9	64.8	81.0	66.2	55.9	81.0	61.2	
Specialist services	49.9	59.4	44.0	48.0	63.2	51.8	14.5	51.1	20.0	
Psychological services	16.7	17.4	17.7	9.6	5.0	9.8	5.6	13.6	6.3	
Specialist counselling services	4.2	1.2	6.9	10.4	4.9	10.3	1.1	15.1	—	
Psychiatric services	1.1	0.3	4.1	6.5	—	4.1	—	6.1	—	
Pregnancy support	1.1	0.5	11.8	6.9	20.6	18.8	—	20.2	7.4	
Family planning support	2.1	0.5	7.5	3.3	8.9	15.3	—	18.2	10.0	
Drug/alcohol support or intervention	23.4	42.6	7.6	14.8	4.9	9.0	1.1	9.0	—	
Physical disability services	—	—	0.5	2.6	—	1.6	1.1	1.0	—	
Intellectual disability services	2.5	—	1.7	2.4	—	1.8	—	1.7	—	
Culturally specific services	1.1	2.0	5.4	11.9	17.0	18.6	2.2	16.4	—	
Interpreter services	—	0.4	—	3.1	—	3.2	—	2.8	—	
Assistance with immigration services	0.8	0.5	1.0	2.9	—	5.5	—	2.8	3.7	
Health/medical services	27.7	50.2	25.8	28.7	53.5	37.3	3.3	39.3	3.1	
Basic support/other n.e.s.	82.1	78.0	63.7	72.3	76.5	64.6	37.2	68.1	93.1	
Meals	71.5	76.3	49.4	44.1	25.6	37.8	23.4	39.9	44.5	
Laundry/shower facilities	68.1	73.7	49.8	50.1	39.8	29.8	4.4	33.8	28.2	
Recreation	51.6	59.5	22.1	30.9	18.8	35.5	2.2	41.2	35.1	
Transport	68.9	63.2	51.1	35.3	61.9	40.8	20.4	53.7	50.8	
Other	10.4	—	9.5	1.7	4.5	5.5	9.2	2.9	65.8	
No needs recorded	1.4	1.0	2.9	—	—	—	—	0.8	—	
Total (number)	200	400	300	200	<50	200	100	500	<50	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 100 (including those with no information on support requirements or provision).
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100. 
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A27: Type of support required by clients in closed support periods, by provision, 2010–11
Part a: Individual types of support (percentage of closed support periods)
Type of support	Not provided	Provided		Closed
support
periods
(number)	
	Neither
provided
nor
referred	Referred
only	Sub-total	Provided
only	Provided
and
referred	Sub-total	Total		
Housing/accommodation		
SAAP/CAP accommodation(a)	1.2	11.4	12.6	81.5	5.9	87.4	100.0	1,200	
Assistance to obtain/maintain 
short-term accommodation	1.5	9.5	11.0	24.4	64.6	89.0	100.0	600	
Assistance to obtain/maintain 
medium-term accommodation	4.1	12.3	16.4	27.9	55.7	83.6	100.0	700	
Assistance to obtain/maintain independent housing	2.8	15.7	18.5	35.6	45.8	81.4	100.0	1,100	
Financial/employment		
Assistance to obtain/maintain government allowance	0.3	7.4	7.7	49.0	43.3	92.3	100.0	400	
Employment and training assistance	5.5	16.0	21.5	23.9	54.6	78.5	100.0	300	
Financial assistance/material aid	1.8	2.7	4.5	59.7	35.8	95.5	100.0	800	
Financial counselling and support	1.8	15.6	17.4	56.2	26.4	82.6	100.0	500	
Personal support		
Incest/sexual assault	2.1	31.9	34.0	19.1	46.8	65.9	100.0	100	
Domestic/family violence	1.9	10.3	12.2	52.8	35.0	87.8	100.0	400	
Family/relationship	0.7	5.3	6.0	67.4	26.6	94.0	100.0	800	
Emotional support	0.2	0.3	0.5	81.7	17.8	99.5	100.0	1,500	
Assistance with problem gambling	—	25.0	25.0	50.0	25.0	75.0	100.0	<50	
General support/advocacy		
Living skills/personal development	1.4	2.1	3.5	83.0	13.5	96.5	100.0	700	
Assistance with legal issues/
court support	2.0	27.2	29.2	37.6	33.2	70.8	100.0	200	
Advice/information	0.4	0.7	1.1	61.2	37.6	98.8	100.0	1,600	
Retrieval/storage/removal of belongings	0.2	0.5	0.7	93.1	6.2	99.3	100.0	600	
Advocacy/liaison on behalf of client	0.2	1.0	1.2	56.3	42.5	98.8	100.0	1,300	
Specialist services		
Psychological services	1.8	42.0	43.8	22.3	33.9	56.2	100.0	300	
Specialist counselling services	2.4	65.4	67.8	11.0	21.3	32.3	100.0	100	
Psychiatric services	8.2	77.0	85.2	8.2	6.6	14.8	100.0	100	
Pregnancy support	2.0	15.3	17.3	16.0	66.7	82.7	100.0	200	
Family planning support	6.3	14.2	20.5	22.8	56.7	79.5	100.0	100	
Drug/alcohol support or intervention	2.7	7.6	10.3	12.5	77.3	89.8	100.0	300	
Physical disability services	—	45.5	45.5	9.1	45.5	54.6	100.0	<50	
Intellectual disability services	5.0	45.0	50.0	20.0	30.0	50.0	100.0	<50	
Culturally specific services	—	16.5	16.5	32.4	51.1	83.5	100.0	200	
Interpreter services	4.8	33.3	38.1	38.1	23.8	61.9	100.0	<50	
Assistance with immigration issues	—	20.7	20.7	20.7	58.6	79.3	100.0	<50	
Health/medical services	1.8	37.5	39.3	9.5	51.2	60.7	100.0	600	
Basic support/other n.e.s.		
Meals	0.1	2.2	2.3	86.5	11.1	97.6	100.0	1,000	
Laundry/shower facilities	0.1	3.7	3.8	93.7	2.5	96.2	100.0	900	
Recreation	0.5	0.8	1.3	89.8	8.9	98.7	100.0	700	
Transport	0.4	0.8	1.2	90.4	8.5	98.9	100.0	1,000	
Other	1.2	—	1.2	91.9	7.0	98.9	100.0	100	
 (continued)
Table A27 (continued): Type of support required by clients in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
Broad type of support	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total			
Housing/
accommodation	2.3	12.6	14.9	47.9	37.2	85.1	100.0	3,700	1,700	
Financial/
employment	2.0	8.7	10.7	51.8	37.5	89.3	100.0	2,100	1,200	
Personal support	0.6	3.8	4.4	72.2	23.3	95.5	100.0	2,800	1,600	
General support/
advocacy	0.6	2.4	3.0	66.7	30.4	97.1	100.0	4,600	1,700	
Specialist services	2.4	31.4	33.8	15.7	50.4	66.1	100.0	2,000	900	
Basic support/
other n.e.s.	0.3	1.9	2.2	90.1	7.8	97.9	100.0	3,800	1,400	
Total (%)	1.2	8.3	9.5	61.4	29.1	90.5	100.0	. .	. .	
Total (number)	200	1,600	1,800	11,600	5,500	17,100	. .	18,900	2,000	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A27 and A28
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 100 in 2009–10 and 2010–11.
2.	In broad groups of support types, a client may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A28: Broad types of support required in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
Broad type of support	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total			
Housing/
accommodation	2.5	11.2	13.7	53.2	33.1	86.3	100.0	3,100	1,500	
Financial/
employment	1.9	9.8	11.7	52.8	35.5	88.3	100.0	1,900	1,100	
Personal support	1.4	3.6	5.0	71.1	23.9	95.0	100.0	2,400	1,400	
General support/
advocacy	1.1	2.8	3.9	69.1	27.0	96.1	100.0	3,900	1,600	
Specialist services	2.5	39.6	42.1	17.9	40.0	57.9	100.0	1,800	800	
Basic support/
other n.e.s.	0.9	1.8	2.7	92.5	4.8	97.3	100.0	3,400	1,300	
Total (%)	1.6	9.2	10.8	63.6	25.6	89.2	100.0	. .	. .	
Total (number)	300	1,500	1,800	10,500	4,200	14,700	. .	16,500	1,900	
Table A29: Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Accommodation	79.3	65.6	65.6	60.0	62.3	
SAAP/CAP accommodation(a)	79.3	65.6	65.6	60.0	62.3	
School liaison/child care	26.7	28.2	25.9	30.1	25.9	
School liaison	11.2	12.4	14.5	15.1	13.5	
Child care	17.9	18.1	15.5	18.5	15.3	
Personal support	37.7	37.5	31.7	37.4	31.1	
Help with behavioural problems	14.3	18.4	14.1	16.0	13.3	
Sexual/physical abuse support	4.6	3.5	3.9	2.5	3.2	
Skills education	13.7	19.4	14.7	19.5	15.2	
Structured play/skill development	31.5	29.7	25.5	26.9	19.3	
General support/advocacy	50.6	56.6	58.4	68.1	62.8	
Access arrangements	12.9	11.1	9.0	13.4	9.8	
Advice/information	34.7	41.5	43.7	50.9	46.3	
Advocacy	35.3	43.0	44.7	59.3	55.2	
Specialist services	30.2	35.2	29.0	37.7	29.9	
Specialist counselling	5.8	5.3	4.2	3.9	5.1	
Culturally specific services	6.7	7.3	10.5	14.1	10.6	
Health/medical services	25.1	29.8	23.8	29.2	23.5	
Basic support/other n.e.s.	60.9	63.9	58.6	61.3	65.3	
Meals	27.4	28.0	26.9	24.9	35.6	
Showers/hygiene	36.3	30.2	27.6	24.9	29.6	
Recreation	36.9	31.0	36.6	31.3	38.8	
Transport	35.1	37.3	39.8	42.0	42.3	
Other	22.9	25.0	26.6	30.8	30.5	
No needs recorded	0.3	0.3	0.2	0.6	0.4	
Total (number)	700	800	900	800	1,100	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 500 in 2006–07; 500 in 2007–08; 400 in 2008–09; 500 in 2009–10; 400 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	Accompanying children were able to receive multiple types of support, so the percentages do not add to 100.
3.	An accompanying child may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.

Table A30: Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part a: Individual types of support (percentage of closed accompanying child support periods)
Type of support	Not provided	Provided		Closed
accom-panying
child
support
periods
(number)	
	Neither
provided
nor
referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total		
Accommodation									
SAAP/CAP accommodation(a)	0.4	10.0	10.4	83.3	6.3	89.6	100.0	700	
School liaison/child care									
School liaison	1.7	7.4	9.1	73.6	17.4	91.0	100.0	100	
Child care	4.4	21.9	26.3	29.9	43.8	73.7	100.0	200	
Personal support									
Help with behavioural problems	4.2	15.1	19.3	22.7	58.0	80.7	100.0	100	
Sexual/physical abuse support	—	48.3	48.3	6.9	44.8	51.7	100.0	<50	
Skills education	0.7	7.4	8.1	16.9	75.0	91.9	100.0	200	
Structured play/skill development	0.6	1.2	1.8	55.5	42.8	98.3	100.0	200	
General support/advocacy									
Access arrangements	2.3	34.1	36.4	14.8	48.9	63.7	100.0	100	
Advice/information	0.2	0.2	0.4	50.2	49.3	99.5	100.0	500	
Advocacy	0.2	0.8	1.0	63.0	36.0	99.0	100.0	600	
Specialist services									
Specialist counselling	4.3	82.6	86.9	6.5	6.5	13.0	100.0	100	
Culturally specific services	1.1	11.6	12.7	36.8	50.5	87.3	100.0	100	
Health/medical services	1.4	40.5	41.9	5.2	52.9	58.1	100.0	200	
Basic support/other n.e.s.									
Meals	—	4.1	4.1	76.8	19.1	95.9	100.0	400	
Showers/hygiene	—	—	—	97.7	2.3	100.0	100.0	300	
Recreation	—	2.6	2.6	82.7	14.7	97.4	100.0	400	
Transport	—	0.3	0.3	86.0	13.7	99.7	100.0	400	
Other	0.4	1.8	2.2	57.9	39.9	97.8	100.0	300	
(continued)

Table A30 (continued): Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
	Not provided	Provided	Total	Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
period
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total				
Accommodation	0.4	10.0	10.4	83.3	6.3	89.6	100.0	700	700	
School liaison/
child care	3.1	15.1	18.2	50.4	31.4	81.8	100.0	300	300	
Personal support	1.5	9.6	11.1	32.4	56.5	88.9	100.0	500	300	
General support/
advocacy	0.4	3.5	3.9	53.4	42.7	96.1	100.0	1,200	700	
Specialist services	1.7	38.2	39.9	14.0	46.2	60.2	100.0	400	300	
Basic support/
other n.e.s.	0.1	1.8	1.9	80.5	17.6	98.1	100.0	1,900	700	
Total (%)	0.7	8.0	8.7	61.8	29.5	91.3	100.0	. .	. .	
Total (number)	<50	400	400	3,100	1,500	4,600	. .	5,000	1,100	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A30 and A31
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 500 in 2009–10; 400 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	In broad groups of support types, an accompanying child may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to accompanying child support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A31: Broad types of support required by accompanying children in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
	Not provided	Provided	Total	Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
periods
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total				
Accommodation	1.6	13.9	15.5	74.6	9.8	84.4	100.0	500	500	
School liaison/
child care	0.7	26.6	27.3	52.2	20.4	72.6	100.0	300	300	
Personal support	1.9	9.8	11.7	32.8	55.5	88.3	100.0	500	300	
General support/
advocacy	0.7	5.6	6.3	46.9	46.9	93.8	100.0	1,000	600	
Specialist services	1.8	33.2	35.0	11.7	53.2	64.9	100.0	400	300	
Basic support/
other n.e.s.	0.6	1.9	2.5	82.2	15.2	97.4	100.0	1,300	500	
Total (%)	1.1	10.2	11.3	56.6	32.1	88.7	100.0	. .	. .	
Total (number)	<50	400	400	2,300	1,300	3,600	. .	4,100	800	
Table A32: Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Main source of income	Closed support periods in which clients needed
assistance to obtain/maintain a pension or benefit	All closed support periods	
	Before	After	Before	After	
			2009–10	
No income	19.4	3.8	12.7	5.9	
Government payments	68.3	83.3	74.6	79.0	
Other	12.4	12.9	12.7	15.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	400	400	1,900	1,700	
			2010–11	
No income	21.9	5.9	10.2	4.5	
Government payments	69.7	84.7	80.7	84.6	
Other	8.4	9.4	9.1	11.0	
Total	100.0	100.0	100.0	100.0	
Total (number)	400	400	2,000	1,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 300 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 100 before support (including ‘Don’t know’), 200 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A33: Closed support periods: main source of income immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week or
less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months		Total	
						Per cent	Number	
2009–10	
No income	14.0	7.1	4.0	3.7	2.8	5.9	100	
Government payments	77.2	83.0	79.7	76.4	77.5	79.0	1,300	
Other	8.8	10.0	16.3	19.9	19.6	15.1	300	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	300	300	400	200	400	. .	1,700	
2010–11	
No income	5.2	5.2	4.4	5.7	2.5	4.5	100	
Government payments	90.8	88.6	84.8	82.5	77.9	84.6	1,600	
Other	4.0	6.2	10.8	11.8	19.7	11.0	200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	300	400	500	300	400	. .	1,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 300 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 200 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A34: Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Employment status	Closed support periods in which clients needed
assistance in employment and training	All closed support periods	
	Before	After	Before	After	
			2009–10	
Employed full/part time	17.5	26.5	16.1	20.3	
Unemployed (looking for work)	27.0	22.0	19.1	14.8	
Not in labour force	55.5	51.4	64.7	64.9	
Total	100.0	100.0	100.0	100.0	
Total (number)	300	300	1,800	1,600	
			2010–11	
Employed full/part time	14.1	22.2	14.9	19.6	
Unemployed (looking for work)	26.3	23.0	19.0	15.6	
Not in labour force	59.6	54.8	66.0	64.7	
Total	100.0	100.0	100.0	100.0	
Total (number)	300	300	2,000	1,800	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 400 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 100 before support (including ‘Don’t know’), 300 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A35: Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
2009–10	
Employed full/part time	10.9	12.1	21.6	24.3	30.0	20.3	300	
Unemployed (looking for work)	21.3	20.9	12.2	8.1	11.9	14.8	200	
Not in labour force	67.7	67.1	66.2	67.6	58.1	64.9	1,000	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	200	300	400	200	400	. .	1,600	
2010–11	
Employed full/part time	5.6	16.6	19.0	22.2	29.5	19.6	400	
Unemployed (looking for work)	18.1	19.0	17.6	13.1	11.0	15.6	300	
Not in labour force	76.3	64.5	63.4	64.7	59.5	64.7	1,200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	300	400	400	300	400	. .	1,800	
Notes
1.	Number excluded due to errors and omissions (weighted): 400 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 300 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A36: Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of house/dwelling	Closed support periods in which clients
needed assistance to obtain/maintain
independent housing	All closed support periods	
	Before	After	Before	After	
			2009–10	
Improvised dwelling/sleeping rough	9.6	1.8	10.3	1.9	
Improvised dwelling/car/tent/squat	7.8	1.8	7.3	1.8	
Street/park/in the open	1.8	—	3.0	0.1	
House/dwelling	80.0	93.4	80.1	93.1	
House/flat	68.0	80.3	69.8	80.8	
Caravan	2.5	0.8	1.6	0.8	
Boarding/rooming house	5.9	9.7	5.6	9.4	
Hostel/hotel/motel	3.6	2.5	3.1	2.1	
Institutional setting	10.4	4.9	9.6	5.0	
Hospital	2.5	1.1	1.9	1.0	
Psychiatric institution	1.8	0.7	1.9	0.7	
Prison/youth training centre	3.8	0.7	3.2	0.6	
Other institutional setting	2.3	2.3	2.6	2.7	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,000	900	1,900	1,500	
			2010–11	
Improvised dwelling/sleeping rough	14.2	1.4	13.9	1.9	
Improvised dwelling/car/tent/squat	11.5	1.0	11.0	1.7	
Street/park/in the open	2.7	0.4	2.9	0.2	
House/dwelling	75.0	95.2	75.3	92.7	
House/flat	65.7	80.3	63.7	78.6	
Caravan	1.1	0.4	1.3	0.5	
Boarding/rooming house	6.7	13.3	8.6	12.1	
Hostel/hotel/motel	1.5	1.2	1.8	1.4	
Institutional setting	10.8	3.4	10.8	5.4	
Hospital	1.3	0.4	1.2	0.6	
Psychiatric institution	2.9	0.9	2.8	1.3	
Prison/youth training centre	5.3	0.9	5.0	1.4	
Other institutional setting	1.3	1.2	1.8	2.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,100	1,000	2,000	1,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 500 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 100 before support (including ‘Don’t know’), 400 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A37: Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of tenure	Closed support periods in which
clients needed assistance to
obtain/maintain independent housing	All closed support
periods	
	Before	After	Before	After	
			2009–10	
SAAP/CAP funded accommodation(a)	15.6	15.6	16.3	18.9	
SAAP/CAP crisis/short-term accommodation	9.6	4.8	10.0	8.3	
SAAP/CAP medium/long-term accommodation	4.9	10.0	5.4	10.0	
Other SAAP/CAP funded accommodation	1.1	0.8	1.0	0.5	
No tenure	20.0	4.6	19.7	5.3	
Institutional setting	10.3	3.7	9.5	3.7	
Improvised dwelling/sleeping rough	9.6	0.7	9.8	1.3	
Other	0.1	0.1	0.3	0.3	
Tenure	64.4	79.8	64.0	75.8	
Purchasing/purchased own home	1.4	0.8	2.3	1.6	
Private rental	17.3	14.5	16.9	13.2	
Public housing rental	14.4	35.8	18.5	34.9	
Community housing rental	1.2	8.1	1.5	6.1	
Rent-free accommodation	13.1	6.8	11.8	7.9	
Boarding	17.0	13.7	13.0	12.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	900	800	1,800	1,500	
			2010–11	
SAAP/CAP funded accommodation(a)	16.3	21.9	18.4	22.9	
SAAP/CAP crisis/short-term accommodation	8.7	5.7	11.6	8.4	
SAAP/CAP medium/long-term accommodation	7.0	16.2	6.2	14.3	
Other SAAP/CAP funded accommodation	0.7	—	0.6	0.3	
No tenure	24.5	4.3	24.4	6.6	
Institutional setting	10.4	2.6	10.6	4.2	
Improvised dwelling/sleeping rough	14.0	1.5	13.5	1.8	
Other	0.1	0.3	0.2	0.6	
Tenure	59.2	73.8	57.2	70.5	
Purchasing/purchased own home	1.7	1.0	1.7	1.0	
Private rental	13.1	10.3	12.1	10.9	
Public housing rental	13.4	38.2	16.9	35.5	
Community housing rental	0.7	4.3	0.7	3.9	
Rent-free accommodation	13.8	6.4	11.8	7.0	
Boarding	16.3	13.4	14.0	12.2	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,100	1,000	1,900	1,600	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 200 before support (including ‘Don’t know’), 500 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A38: Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months		Total	
						Per cent	Number	
2009–10	
Improvised dwelling/sleeping rough	5.0	1.9	0.9	3.0	0.6	1.9	<50	
House/dwelling	86.3	90.8	94.6	92.3	97.6	93.1	1,400	
Institutional setting	8.7	7.3	4.5	4.7	1.8	5.0	100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	200	300	400	200	400	. .	1,500	
2010–11	
Improvised dwelling/sleeping rough	4.1	2.8	3.0	0.4	—	1.9	<50	
House/dwelling	85.5	90.3	92.3	94.4	97.6	92.7	1,600	
Institutional setting	10.4	7.0	4.7	5.2	2.4	5.4	100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	200	300	400	300	400	. .	1,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 500 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 400 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A39: Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months		Total	
						Per cent	Number	
2009–10	
SAAP/CAP funded accommodation(a)	21.6	19.6	24.4	15.6	12.9	18.9	300	
No tenure	12.0	8.0	5.0	2.9	1.6	5.3	100.0	
Tenure	66.4	72.4	70.6	81.5	85.5	75.8	1,100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	200	300	400	200	400	. .	1,500	
2010–11	
SAAP/CAP funded accommodation(a)	28.1	39.1	25.3	22.0	6.4	22.9	400	
No tenure	12.8	8.7	7.4	5.3	2.2	6.6	100	
Tenure	59.1	52.2	67.3	72.7	91.4	70.5	1,100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	200	300	400	300	400	. .	1,600	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 500 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A40: Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Living situation	Before	After	
	2009–10	
With both parents	3.8	2.0	
With one parent and parent’s spouse/partner	1.8	0.8	
With one parent	5.6	3.6	
With foster family	0.2	0.1	
With relatives/friends temporary	17.3	11.0	
With relatives/friends long-term	3.0	5.5	
With spouse/partner	4.6	3.7	
With spouse/partner and child(ren)	13.0	13.0	
Alone	12.8	12.1	
Alone with child(ren)	13.3	23.2	
With other unrelated persons	23.1	22.9	
Other	1.4	2.1	
Total	100.0	100.0	
Total (number)	1,900	1,500	
	2010–11	
With both parents	2.5	1.2	
With one parent and parent’s spouse/partner	1.2	1.1	
With one parent	4.3	3.3	
With foster family	—	0.2	
With relatives/friends temporary	18.1	10.3	
With relatives/friends long-term	3.2	4.9	
With spouse/partner	4.6	3.5	
With spouse/partner and child(ren)	8.4	9.4	
Alone	17.3	15.3	
Alone with child(ren)	12.3	23.9	
With other unrelated persons	26.5	25.2	
Other	1.4	1.7	
Total	100.0	100.0	
Total (number)	2,000	1,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 400 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10 and 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A41: Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11 (per cent)
	5–17 years	18+ years	Total	
Student status	Before	After	Before	After	Before	After	
2009–10	
Not a student	55.1	55.8	89.1	87.0	84.2	82.4	
Primary/secondary student	39.7	36.9	2.7	1.9	8.1	7.1	
Post-secondary student/employment training	5.2	7.4	8.2	11.1	7.8	10.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	300	200	1,600	1,300	1,800	1,600	
2010–11	
Not a student	59.1	58.4	91.2	90.4	87.1	86.4	
Primary/secondary student	36.2	34.5	2.5	2.3	6.8	6.3	
Post-secondary student/employment training	4.7	7.1	6.3	7.3	6.1	7.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	200	200	1,700	1,600	1,900	1,800	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 before support (including ‘Don’t know’), 400 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 100 before support (including ‘Don’t know’), 300 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Table excludes closed support periods for clients aged 4 years and under.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A42: Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11 (per cent)
Case management plan	2006–07	2007–08	2008–09	2009–10	2010–11	
Yes	68.2	70.1	70.1	75.6	72.7	
No, client did not agree to one	8.4	12.2	14.2	7.4	9.2	
No, support period too short	22.6	17.5	15.3	15.4	18.2	
No, other reason	0.9	0.2	0.4	1.7	—	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,800	1,800	1,700	1,800	1,900	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07; 100 in 2007–08; 100 in 2008–09; 200 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A43: Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11 (per cent)
Achievement of goals	2006–07	2007–08	2008–09	2009–10	2010–11	
All goals achieved	24.6	25.9	26.4	23.9	20.4	
Most or some goals achieved	69.3	70.1	70.3	73.2	75.9	
No goals achieved	6.1	4.0	3.4	2.9	3.6	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,200	1,300	1,200	1,300	1,400	
Notes
1.	Number excluded due to errors and omissions (weighted): <50 in 2006–07, 2007–08, 2008–09, 2009–10; 0 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.

References
ABS (Australian Bureau of Statistics) 2009. Experimental estimates and projections, Aboriginal and Torres Strait Islander Australians 1991 to 2021. ABS cat. no. 3238.0. Canberra: ABS.
ABS 2011. Australian demographic statistics, December quarter 2010. ABS cat. no. 3101.0. Canberra: ABS.
AIHW (Australian Institute of Health and Welfare) AIHW 2011a. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Australia. Cat. no. HOU 250. Canberra: AIHW.
AIHW 2011b. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 New South Wales. Cat. no. HOU 252. Canberra: AIHW.
AIHW 2011c. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Victoria. Cat. no. HOU 253. Canberra: AIHW.
AIHW 2011d. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Queensland. Cat. no. HOU 254. Canberra: AIHW.
AIHW 2011e. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Western Australia. Cat. no. HOU 255. Canberra: AIHW.
AIHW 2011f. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 South Australia. Cat. no. HOU 256. Canberra: AIHW.
AIHW 2011g. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Tasmania. Cat. no. HOU 257. Canberra: AIHW.
AIHW 2011h. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Northern Territory. Cat. no. HOU 259. Canberra: AIHW.
AIHW 2011i. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: Australia appendix. Cat. no. HOU 251. Canberra: AIHW.
List of tables
Table 1.1:	Rate of service use, by state and territory, 2010–11
Table 2.1:	Sex, by state and territory, 2010–11
Table 2.2:	Mean and median age, by state and territory, 2010–11
Table 2.3:	Aboriginal and Torres Strait Islander status, by state and territory, 
2010–11
Table 2.4:	Country of birth, by state and territory, 2010–11
Table 3.1:	Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11
Table 5.1:	Provision of support required by clients, by state and territory, 
2010–11
Table 5.2:	Provision of support required by accompanying children, by state and territory, 2010–11
Table 6.1:	Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11
Table 6.2:	Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11
Table 6.3:	Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11
Table 6.4:	Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11
Table A1:	Funding to agencies, by reporting period, 2006–07 to 2010–11
Table A2:	Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Table A3:	Total support for clients and accompanying children, by reporting period, 2006–07 to 2010–11
Table A4:	Support periods and clients, by reporting period, 2006–07 to 2010–11
Table A5:	Accompanying child support periods and accompanying children, by 
reporting period, 2006–07 to 2010–11
Table A6:	Service users by age and sex, 2010–11
Table A7:	Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Table A8:	Clients by age and sex, 2010–11
Table A9:	Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
Table A10:	Accompanying children by age and sex, 2010–11
Table A11:	Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 
2010–11
Table A12:	Service users by Aboriginal and Torres Strait Islander status and sex, by reporting period, 2006–07 to 2010–11
Table A13:	Clients by Aboriginal and Torres Strait Islander status and sex, by reporting period, 2006–07 to 2010–11
Table A14:	Accompanying children by Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11
Table A15:	Service users: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A16:	Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A17:	Accompanying children: 5 most common countries of birth in 
2010–11, by reporting period, 2006–07 to 2010–11
Table A18:	Support periods: client group, by reporting period, 2006–07 to 
2010–11
Table A19:	Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11
Table A20:	Support periods: main reason for seeking assistance, by client group, 2010–11
Table A21:	Closed support periods: length of support, by reporting period, 
2006–07 to 2010–11
Table A22:	Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11
Table A23:	Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11
Table A24:	Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11
Table A25:	Closed support periods: type of support required by clients, by reporting period, 2006–07 to 2010–11
Table A26:	Closed support periods: type of support required by clients, by client group, 2010–11
Table A27:	Type of support required by clients in closed support periods, by provision, 2010–11
Table A28:	Broad types of support required in closed support periods, by provision, 2009–10
Table A29:	Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11
Table A30:	Type of support required by accompanying children in closed support  periods, by provision, 2010–11
Table A31:	Broad types of support required by accompanying children in closed support periods, by provision, 2009–10
Table A32:	Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A33:	Closed support periods: main source of income immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A34:	Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11
Table A35:	Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11
Table A36:	Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A37:	Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A38:	Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A39:	Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A40:	Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A41:	Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11
Table A42:	Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11
Table A43:	Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11

List of figures
Figure 1.1: Clients and accompanying children, by state and territory, 2010–11
Figure 1.2: Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11 (per cent)
Figure 2.1: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
Figure 3.1: Main reason for seeking assistance (broad groups), 2010–11 (per cent)
Figure 4.1: Mean and median length of support for clients, by state and territory, 2010–11 (days)
Figure 4.2: Mean and median length of accommodation for clients accommodated for at least  1 day, by state and territory, 2010–11 (days)
Figure 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
Figure 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
Figure 6.1: Selected types of tenure immediately after a support period, by state and territory,  2010–11 (per cent)
Figure 6.2: Selected types of house/dwelling immediately after a support period, by state and territory, 2010–11 (per cent)
Figure 6.3: Employment status immediately after a support period, by state and territory, 2010–11 (per cent)