Government-funded specialist
homelessness services
SAAP National Data Collection
annual report
2010–11

South Australia

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ISSN 1445-498X
ISBN 978-1-74249-244-5
Suggested citation
Australian Institute of Health and Welfare 2011. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: South Australia. Cat. no. HOU 256. Canberra: AIHW.
Australian Institute of Health and Welfare
Board Chair
Dr Andrew Refshauge
Director
David Kalisch
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Published by the Australian Institute of Health and Welfare
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Contents
Summary
1	How many people were supported?
2	Who was supported?
3	Why do people seek support?
4	For how long were people supported?
5	Were support needs met?
6	What happened after support?
7	Changes over time
Appendix—SA additional tables
References
List of tables
List of figures
Summary
This publication is one of eight state and territory supplements that accompany the 2010–11 annual report on the use of government-funded specialist homelessness services in Australia (AIHW 2011a). Information to aid readers in interpreting the data is presented in the national report and appendixes (AIHW 2011i).
In line with the national picture, South Australian service users:
•	were mostly female
•	were often relatively young
•	were mostly non-Indigenous, however, Aboriginal and Torres Strait Islander people were over-represented relative to their population size
•	commonly sought support because of issues in their interpersonal relationships, such as domestic or family violence, or because of accommodation-related issues
•	immediately on exit from support, were most often living in a house or flat; were not employed; and had a government pension or benefit as their main source of income.
Some other points of interest in South Australia were:
•	the rate of use of specialist homelessness services was higher than the national average
•	seeking support primarily because of domestic violence was relatively high
•	the length of support was longer than the national average but the length of accommodation was shorter.
1	How many people were supported?
In 2010–11, an estimated 23,500 South Australians received support from a government-funded specialist homelessness agency. Of these, 13,000 (55%) were clients and 10,500 (45%) were children accompanying clients (Figure 1.1).
Figure 1.1: Clients and accompanying children, by state and territory, 2010–11
Vertical bar chart showing, for clients and accompanying children, on the y-axis per cent and on the x-axis state/territory.
Sources: tables A3, A4 and A5; AIHW 2011b, c, d, e, f, g, h, i: tables A3, A4 and A5.
This was equivalent to 1 in 70 people in South Australia using services—a higher rate of use than the national figure of 1 in 97 people (Table 1.1).
Table 1.1: Rate of service use, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Ratio	1:111	1:81	1:112	1:117	1:70	1:74	1:101	1:36	1:97	
Sources: Table A3; AIHW 2011b, c, d, e, f, g, h, i:Table A3.
Most clients and accompanying children had one period of support within the year 
(tables A3, A4 and A5).
Just over a quarter (26%) of support periods in South Australia included a period of specialist homelessness accommodation (Figure 1.2). This was relatively low compared with other jurisdictions, and second after Victoria (9%). This was largely a result of the model of homelessness service delivery used in South Australia (see AIHW 2011a:Box 1.1).
Figure 1.2: Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for with and without accommodation, on the y-axis per cent and on the x-axis state/territory.
Sources: Table A4; AIHW 2011b, c, d, e, f, g, h, i:Table A4.
2	Who was supported?
South Australian service users were:
•	mostly female—59% of all service users and 67% of clients (Table 2.1)
•	relatively young—the average (mean) age of service users was 21 years overall, 32 years for clients, and 7 years for accompanying children (Table 2.2); and the highest rate of use of services was by people aged under 19—an equivalent of 1 in 30 South Australians aged under 15 and 1 in 36 South Australians aged 15–19 used services (derived from Table A7)
•	mostly non-Indigenous (77%) (Figure 2.1). Aboriginal or Torres Strait Islander people were, however, over-represented relative to their population size—23% of South Australian service users identified as Indigenous compared with 2% of South Australians (Figure 2.1; ABS 2009)
•	mostly Australian-born (92%) (Table 2.4). The next most common country of birth was Sudan (Table A15).
Figure 2.1: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for Aboriginal and Torres Strait Islander people and Non-Indigenous, on the y-axis per cent and on the x-axis state/territory.
Source: Table 2.3.
Table 2.1: Sex, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Male	40.9	34.1	43.8	36.4	33.3	44.1	41.7	25.1	37.8	
Female	59.1	65.9	56.2	63.6	66.7	55.9	58.3	74.9	62.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Male	50.5	50.6	49.9	49.8	49.8	49.4	51.6	48.9	50.2	
Female	49.5	49.4	50.1	50.2	50.2	50.6	48.4	51.1	49.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Male	44.0	40.6	46.1	41.9	40.7	46.1	45.8	35.7	42.5	
Female	56.0	59.4	53.9	58.1	59.3	53.9	54.2	64.3	57.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.

Table 2.2: Mean and median age, by state and territory, 2010–11 (number)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Mean	32.5	33.5	32.6	33.5	31.9	31.2	30.7	32.6	32.8	
Median	31	32	31	32	30	29	28	31	31	
Accompanying children	
Mean	6.4	6.7	6.4	6.0	6.5	6.2	6.0	6.1	6.5	
Median	5	6	6	5	6	5	5	5	6	
Total	
Mean	24.0	23.0	22.7	22.4	20.5	21.8	20.4	20.8	22.7	
Median	21	20	20	20	17	19	18	17	20	
Sources: tables A6, A8, A10; AIHW 2011b, c, d, e, f, g, h, i: tables A6, A8, A10.
Table 2.3: Aboriginal and Torres Strait Islander status, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Aboriginal and Torres Strait Islander people	18.2	7.9	24.7	30.1	21.3	10.8	14.1	66.9	18.6	
Non-Indigenous	81.8	92.1	75.3	69.9	78.7	89.2	85.9	33.1	81.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Aboriginal and Torres Strait Islander people	28.2	9.3	34.2	40.6	24.7	14.3	19.2	76.3	25.5	
Non-Indigenous	71.8	90.7	65.8	59.4	75.3	85.7	80.8	23.7	74.5	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
	
Aboriginal and Torres Strait Islander people	21.5	8.4	28.3	34.4	22.8	12.1	16.3	71.0	21.2	
Non-Indigenous	78.5	91.6	71.7	65.6	77.2	87.9	83.7	29.0	78.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A12, A13, A14; AIHW 2011b, c, d, e, f, g, h, i: tables A12, A13, A14.

Table 2.4: Country of birth, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Clients	
Australian-born	83.0	81.7	86.5	78.0	88.4	93.2	79.8	94.1	83.8	
Born overseas	17.0	18.3	13.5	22.0	11.6	6.8	20.2	5.9	16.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Accompanying children	
Australian-born	95.0	94.2	94.9	87.9	95.8	97.6	91.2	97.7	94.3	
Born overseas	5.0	5.8	5.1	12.1	4.2	2.4	8.8	2.3	5.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Australian-born	87.0	86.4	89.7	82.0	91.7	94.9	84.6	95.7	87.7	
Born overseas	13.0	13.6	10.3	18.0	8.3	5.1	15.4	4.3	12.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: tables A15, A16, A17; AIHW 2011b, c, d, e, f, g, h, i: tables A15, A16, A17.
3	Why do people seek support?
The most common reasons why people sought support in South Australia were:
•	interpersonal relationships issues (54% of support periods)—such as domestic or family violence (33%) and the breakdown of a relationship with a family member, spouse or partner (11%) (Figure 3.1 and Table A19). Seeking support because of interpersonal relationship issues was relatively high in South Australia compared with nationally (42%). This was primarily because of the high proportion seeking support for domestic or family violence (compared with 22% nationally) (AIHW 2011i)
•	accommodation-related issues (22%)—such as being evicted or otherwise made to leave existing accommodation (Figure 3.1 and Table A19).
Figure 3.1: Main reason for seeking assistance (broad groups), 2010–11 (per cent)
Pie chart showing main reasons for seeking assistance (broad groups), 2010–11 (per cent).
Source: Table 3.1.
Table 3.1: Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA(a)	SA	Tas	ACT(b)	NT(c)	Australia	
Interpersonal relationships	40.9	42.6	31.3	46.7	53.5	42.6	46.1	55.5	42.0	
Financial	19.2	19.9	25.3	14.4	6.3	10.4	7.3	6.5	18.2	
Accommodation	15.1	22.6	23.0	12.6	22.2	26.7	17.9	15.5	19.7	
Health	11.1	5.0	6.6	6.5	4.2	6.7	9.8	6.1	7.1	
Other	13.7	9.9	13.8	19.9	13.9	13.6	19.0	16.4	13.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
(a)	The data on reasons for seeking assistance in Western Australia may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
(b)	The data on reasons for seeking assistance in the Australian Capital Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, problematic drug, alcohol or substance use and mental health issues in the Australian Capital Territory may be under-reported because of the reporting of reasons such as ‘dual diagnosis’ (in which a person has a co-occurring substance use and mental health disorder) as an ‘other’ reason for seeking assistance.
(c)	The data on reasons for seeking assistance in the Northern Territory may include an over-reporting of ‘other’ as a reason for seeking assistance and an under-reporting of more specific categories. In particular, many of the ‘other’ reasons should have instead been recorded as ‘other financial difficulties’.
Sources: Table A19; AIHW 2011b, c, d, e, f, g, h, i:Table A19.
4	For how long were people supported?
The length of support in South Australia was longer than the national average—South Australian clients were supported for an average (mean) of 79 days compared with 68 days nationally (Figure 4.1). For clients who were accommodated, the length of accommodation was shorter than the national average—an average (mean) of 60 days compared with 65 days nationally (Figure 4.2).
Figure 4.1: Mean and median length of support for clients, by state and territory, 2010–11 (days)
Vertical bar chart showing, for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A21; AIHW 2011b, c, d, e, f, g, h, i:Table A21.
Figure 4.2: Mean and median length of accommodation for clients accommodated for at least 1 day, by state and territory, 2010–11 (days)
Vertical bar chart showing, for mean and median, on the y-axis days and on the x-axis state/territory.
Sources: Table A23; AIHW 2011b, c, d, e, f, g, h, i:Table A23.
5	Were support needs met?
The support needs of South Australian service users were generally able to be met:
•	the overall needs of clients were met in 92% of cases (Figure 5.1)
•	the overall needs of accompanying children were met in 95% of cases (Figure 5.2).
The support needs of service users, however, were met in a lower proportion of cases overall than in the other jurisdictions, primarily because of the relatively low provision of accommodation and accommodation-related support in this state (tables 5.1 and 5.2). This was partly the result of the model of homelessness service delivery used in South Australia (see AIHW 2011a:Box 1.1). 
Figure 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.1.
Figure 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for met and unmet, on the y-axis per cent and on the x-axis state/territory.
Source: Table 5.2.

Table 5.1: Provision of support required by clients, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Housing/accommodation	
Met	96.3	92.1	93.5	96.6	84.9	95.1	97.7	96.8	93.4	
Unmet	3.7	7.9	6.5	3.4	15.1	4.9	2.3	3.2	6.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Financial/employment	
Met	97.6	96.5	95.9	96.4	84.9	94.3	98.0	98.9	96.0	
Unmet	2.4	3.5	4.1	3.6	15.1	5.7	2.0	1.1	4.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	99.1	97.5	97.7	98.2	95.3	96.6	99.4	99.5	97.9	
Unmet	0.9	2.5	2.3	1.8	4.7	3.4	0.6	0.5	2.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.2	98.2	98.8	98.7	97.0	98.0	99.4	99.4	98.6	
Unmet	0.8	1.8	1.2	1.3	3.0	2.0	0.6	0.6	1.4	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	95.4	90.0	92.9	96.2	90.1	79.8	97.6	95.3	93.3	
Unmet	4.6	10.0	7.1	3.8	9.9	20.2	2.4	4.7	6.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	98.9	97.7	98.9	99.5	97.6	98.5	99.7	99.6	98.8	
Unmet	1.1	2.3	1.1	0.5	2.4	1.5	0.3	0.4	1.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.2	96.3	96.9	98.0	92.4	96.2	98.8	98.9	97.0	
Unmet	1.8	3.7	3.1	2.0	7.6	3.8	1.2	1.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A27; AIHW 2011b, c, d, e, f, g, h, i:Table A27.

Table 5.2: Provision of support required by accompanying children, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Accommodation	
Met	96.9	98.5	99.1	98.3	79.8	97.3	99.6	98.9	95.8	
Unmet	3.1	1.5	0.9	1.7	20.2	2.7	0.4	1.1	4.2	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
School liaison/child care	
Met	98.1	95.3	97.0	92.1	97.1	98.2	96.9	100.0	96.9	
Unmet	1.9	4.7	3.0	7.9	2.9	1.8	3.1	—	3.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Personal support	
Met	98.8	93.4	96.3	91.9	97.7	96.5	98.5	98.9	97.4	
Unmet	1.2	6.6	3.7	8.1	2.3	3.5	1.5	1.1	2.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
General support/advocacy	
Met	99.3	99.0	98.8	98.3	99.4	99.3	99.6	100.0	99.1	
Unmet	0.7	1.0	1.2	1.7	0.6	0.7	0.4	—	0.9	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Specialist services	
Met	97.3	95.3	93.7	97.8	97.9	94.5	98.3	99.9	97.0	
Unmet	2.7	4.7	6.3	2.2	2.1	5.5	1.7	0.1	3.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Basic support/other n.e.s.	
Met	99.3	98.9	98.9	99.5	99.0	99.3	99.9	99.9	99.3	
Unmet	0.7	1.1	1.1	0.5	1.0	0.7	0.1	0.1	0.7	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total	
Met	98.7	98.2	98.3	98.1	94.8	98.5	99.3	99.7	98.2	
Unmet	1.3	1.8	1.7	1.9	5.2	1.5	0.7	0.3	1.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A30; AIHW 2011b, c, d, e, f, g, h, i:Table A30.
6	What happened after support?
Generally, client circumstances had improved by the completion of a period of support, particularly for those who specifically required assistance with income, employment and housing; and for those supported for longer periods (tables 6.1–6.4 and A32–A41).
Immediately following support, most clients: were unemployed or not in the labour force (88%); were receiving a government pension or benefit as their main source of income (84%); and were living in a house or other dwelling (95%) with some form of tenure (80%) 
(tables 6.1–6.4).
Compared with the other jurisdictions, South Australia reported a relatively low level of people exiting support to sleep rough or live in an improvised dwelling (Figure 6.1).
Figure 6.1: Selected types of house/dwelling immediately after a support period, by state and territory, 2010–11 (per cent)
Vertical bar chart showing, for improvised dwelling/sleeping rough and institutional setting, on the y-axis per cent and on the x-axis state/territory.
Source: Table 6.3.
Table 6.1: Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
No income	9.4	6.8	9.6	7.1	7.0	8.3	10.2	6.4	8.0	
Government payments	82.1	84.9	84.8	83.0	82.2	88.1	80.7	85.8	83.9	
Other	8.5	8.2	5.5	9.9	10.8	3.6	9.1	7.9	8.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
No income	6.9	5.2	7.3	4.5	4.5	6.2	4.5	5.5	5.9	
Government payments	83.4	86.6	86.4	85.2	84.3	89.4	84.6	85.6	85.5	
Other	9.7	8.3	6.3	10.2	11.2	4.4	11.0	8.8	8.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A32; AIHW 2011b, c, d, e, f, g, h, i:Table A32.

Table 6.2: Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Employed full/part time	9.7	9.6	7.6	10.2	10.6	7.4	14.9	10.0	9.4	
Unemployed (looking for work)	19.2	32.6	28.8	26.5	22.6	21.6	19.0	14.1	26.5	
Not in labour force	71.1	57.8	63.7	63.3	66.8	71.0	66.0	75.9	64.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
Employed full/part time	12.3	10.2	9.4	12.5	12.3	8.6	19.6	11.5	11.0	
Unemployed (looking for work)	18.7	33.0	27.4	25.1	22.5	20.7	15.6	13.0	26.2	
Not in labour force	69.0	56.8	63.1	62.4	65.1	70.7	64.7	75.6	62.8	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A34; AIHW 2011b, c, d, e, f, g, h, i:Table A34.
Table 6.3: Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
Improvised dwelling/sleeping rough	12.2	11.3	13.2	10.5	8.7	11.7	13.9	11.9	11.6	
House/dwelling	81.8	85.6	82.7	86.7	86.3	83.5	75.3	84.7	84.2	
Institutional setting	6.0	3.1	4.1	2.8	5.0	4.8	10.8	3.4	4.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
Improvised dwelling/sleeping rough	7.9	6.9	5.9	6.0	2.0	4.7	1.9	4.7	6.3	
House/dwelling	86.5	90.9	91.6	90.8	95.1	90.7	92.7	91.4	90.4	
Institutional setting	5.6	2.2	2.5	3.2	2.8	4.7	5.4	3.9	3.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Sources: Table A36; AIHW 2011b, c, d, e, f, g, h, i:Table A36.

Table 6.4: Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11 (per cent)
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Australia	
Before	
SAAP/CAP funded accommodation	12.8	9.1	13.4	7.0	10.2	11.5	18.4	5.0	10.7	
No tenure	18.2	17.0	17.6	13.9	15.2	15.4	24.4	14.9	17.0	
Tenure	69.0	73.9	69.0	79.1	74.6	73.1	57.2	80.1	72.3	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
After	
SAAP/CAP funded accommodation	12.7	14.1	16.6	7.5	15.0	11.0	22.9	7.4	13.6	
No tenure	12.6	11.6	8.5	9.9	4.9	7.5	6.6	7.0	10.4	
Tenure	74.8	74.3	74.9	82.6	80.0	81.5	70.5	85.7	76.0	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Notes
1.	Although the SAAP Agreement and Crisis Accommodation Program have ceased, for continuity in reporting data from the SAAP NDC the terminology and labels of data produced under that agreement have been retained. ‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
2.	Accommodation estimates are affected by the model of homelessness service delivery used in each jurisdiction. See AIHW 2011a:Box 1.1.
Sources: Table A37; AIHW 2011b, c, d, e, f, g, h, i:Table A37.

7	Changes over time
There have been some changes in the use of specialist homelessness services in South Australia in recent years. From 2006–07 to 2010–11 there has been:
•	a slight increase in the use of services—from 1 in every 73 people to 1 in 70 (or from 21,600 people to 23,500 people) (Table A3)
•	a decrease in the proportion of support periods that include a period of specialist homelessness accommodation—from 36% to 26% (Table A4). This was consistent with the national downward trend
•	an increase in the overall length of support and accommodation—the length of support from an average (mean) of 60 days to 79 days; and the length of accommodation from an average (mean) of 46 days to 60 days (tables A21 and A23)
•	an increase in people seeking assistance because of accommodation-related reasons (Table A19) and an increase in the need for assistance to obtain or maintain short, medium and independent accommodation (Table A25)
•	an increase in people seeking assistance because of financial reasons (such as insufficient money to pay for accommodation, food, bills or other essentials), and an increase in the need for financial and employment services, particularly for financial assistance and material aid.
Appendix—SA additional tables
Table A1: Funding to agencies, by reporting period, 2006–07 to 2010–11
Reporting period	Funded 
agencies
(number)	Agreement
funding
($’000)	Additional
state/territory
funding
($’000)	Total 
allocation
($’000)	Mean
funding per
agency
($’000)	
2006–07	117	30,655	1,062	31,718	271	
2007–08	127	33,403	49	33,452	263	
2008–09	121	34,493	289	34,782	287	
2009–10	116	36,664	—	36,664	316	
2010–11	127	46,883	—	46,883	369	
Notes
1.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
2.	Not all funded agencies are required to participate in data collection (see Table A2).
3.	Funding to agencies excludes funds not allocated directly to agencies, such as funds allocated for administration and training.
4.	‘Agreement funding’ refers to funding provided jointly by the Australian Government and the state and territory governments under the following agreements: from 1 July 2006 to 31 December 2008, ‘agreement funding’ refers to funding provided under the SAAP V Agreement; from 1 January 2009 to 30 June 2009, ‘agreement funding’ refers to funding provided under the NAHA from 1 July 2009 to 30 June 2010, ‘agreement funding’ refers to funding provided under the NAHA, NPAH and other national partnership agreements; from 1 July 2010 to 30 June 2011, ‘agreement funding’ refers to funding provided under the under the NAHA and NPAH.
5.	‘Additional state/territory funding’ refers to funding provided by the states and territories over and above the amounts determined in the above agreements.
6.	Agencies may also receive funding from other sources. This is not included.
7.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Source: Administrative Data Collection.
Table A2: Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Reporting period	Participating
agencies(a)
(number)	Agency
participation
rate(b) (%)	Records
returned
(number)	Records
returned with
consent
(%)	Records
returned with
valid consent(c)
(%)	
2006–07	96	95.8	19,228	87.2	81.0	
2007–08	118	90.7	19,827	87.0	81.7	
2008–09	111	98.2	20,810	88.5	83.2	
2009–10	102	97.1	21,458	83.4	78.1	
2010–11	108	88.0	19,039	79.4	76.8	
(a)	‘Participating agencies’ refers to the number of agencies that should have been participating in the reference period. Refer to AIHW 2011i:Appendix 5. Not all funded agencies are required to participate in the Client Collection (see Table A1). Consequently, some funded agencies are not included in this table.
(b)	‘Agency participation rate’ = the number of participating agencies which returned data during the reference period ÷ the total number of participating agencies x 100.
(c)	‘Valid consent’ here refers to records with a valid statistical linkage key (refer to AIHW 2011i:Appendix 5).
Notes
1.	Table based on records returned from participating agencies during the reference period.
2.	Inclusion or exclusion of agencies from the SAAP NDC is determined by the state and territory governments responsible for administering the government response to homelessness.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
Sources: Administrative Data and Client Collections.

Table A3: Total support for clients and accompanying children, by reporting period, 2006–07 to 
2010–11 (number)
Reporting period	Periods of
support	People 
supported (service users)	Service users 
per 10,000 population	Rate of 
service use	Average number of periods of support	
2006–07	33,700	21,600	138	1:73	1.56	
2007–08	36,000	22,800	144	1:69	1.57	
2008–09	36,400	24,200	151	1:66	1.50	
2009–10	37,300	23,200	143	1:70	1.61	
2010–11	38,100	23,500	143	1:70	1.62	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	‘Per 10,000 population’ shows how many people out of every 10,000 in the population used government-funded specialist homelessness services. The rate is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Period of support figures have been weighted to adjust for agency non-participation.
5.	Service user figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.
Table A4: Support periods and clients, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Support periods (number)	20,000	21,900	21,200	22,100	21,600	
With accommodation (per cent)	36.0	29.2	26.4	24.8	26.4	
Without accommodation (per cent)	64.0	70.8	73.6	75.2	73.6	
Daily average support periods (number)	3,400	4,200	4,300	4,600	4,200	
Nightly average support periods with accommodation (number)	900	900	800	900	900	
Clients (number)	12,200	13,000	13,600	13,100	13,000	
Per 10,000 population aged 10+ years(a) (number)	87	91	94	90	89	
Clients with only one period of support (per cent)	72.0	72.6	73.4	70.5	73.5	
Mean number of support periods per client	1.64	1.69	1.56	1.68	1.67	
(a)	‘Per 10,000 population aged 10+ years’ shows how many people out of every 10,000 aged 10 years and over in the population became a client. The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 support periods and clients; 100 nightly support periods with accommodation in 2006–07, 100 in 2007–08, 100 in 2008–09, 100 in 2009–10, 200 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Support period figures have been weighted to adjust for agency non-participation.
4.	Client figures have been weighted to adjust for agency non-participation and client non-consent.
Sources: Client Collection; ABS 2011.

Table A5: Accompanying child support periods and accompanying children, by reporting period, 2006–07 to 2010–11
	2006–07	2007–08	2008–09	2009–10	2010–11	
Accompanying child support periods (number)	13,700	14,100	15,200	15,200	16,400	
With accommodation(a) (per cent)	23.4	21.7	19.3	16.1	18.5	
Without accommodation (per cent)	76.6	78.3	80.7	83.9	81.5	
Daily average accompanying child support periods (number)	2,600	3,100	3,400	3,400	3,600	
Nightly average accompanying child support periods with accommodation (number)	700	800	700	700	800	
Accompanying children (number)	9,400	9,900	10,700	10,100	10,500	
Per 10,000 population aged 0–17 years(b) (number)	269	281	302	284	294	
Accompanying children with only one period of support 
(per cent)	72.9	77.1	75.6	73.7	75.7	
Mean number of accompanying child support periods per accompanying child	1.46	1.43	1.42	1.50	1.53	
(a)	Dates of support and accommodation are not collected for accompanying children. For the purposes of calculating the number of accompanying child support periods with and without a period of accommodation, accompanying children are assumed to be accommodated if their parent or guardian was accommodated.
(b)	‘Per 10,000 population aged 0–17 years’ shows how many people out of every 10,000 aged 17 years and under in the population accompanied a client. The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under  in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note that this may not match data reported in previous reports due to adjustments in ABS population estimates.
Notes
1.	Number excluded due to errors and omissions (weighted): 0 accompanying child support periods and children; 100 nightly accompanying child support periods with accommodation in 2006–07, 100 in 2007–08, <50 in 2008–09, 100 in 2009–10, 200 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Accompanying child support period figures have been weighted to adjust for agency non-participation.
4.	Accompanying children figures have been weighted to adjust for agency non-participation and client non-consent. 
Sources: Client Collection; ABS 2011.

Table A6: Service users: age by sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	20.9	21.3	51.4	36.0	42.3	9,900	
15–19 years	5.3	7.6	12.9	12.8	12.8	3,000	
20–24 years	2.9	6.2	7.1	10.4	9.0	2,100	
25–29 years	1.9	5.4	4.7	9.1	7.3	1,700	
30–34 years	1.9	4.8	4.6	8.1	6.6	1,600	
35–39 years	2.2	4.6	5.3	7.7	6.7	1,600	
40–44 years	2.0	3.9	4.9	6.5	5.9	1,400	
45–49 years	1.5	2.5	3.6	4.3	4.0	900	
50–54 years	0.9	1.3	2.2	2.2	2.2	500	
55–59 years	0.6	0.8	1.6	1.4	1.5	300	
60–64 years	0.3	0.4	0.9	0.7	0.8	200	
65 years and over	0.3	0.5	0.8	0.8	0.8	200	
Total	40.7	59.3	100.0	100.0	100.0	. .	
Total (number)	9,500	13,900	9,500	13,900	. .	23,500	
Mean age (years)	. .	. .	18.3	22.1	. .	20.5	
Median age (years)	. .	. .	14	20	. .	17	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A7: Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Reporting period	Under 15
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	316	198	101	92	33	6	116	18.2	14	
2007–08	330	209	112	102	39	9	124	18.9	14	
2008–09	344	211	116	97	40	9	125	18.5	14	
2009–10	327	224	111	89	41	8	120	18.6	14	
2010–11	328	223	113	84	37	7	117	18.3	14	
Female	
2006–07	328	339	245	194	43	5	160	21.4	20	
2007–08	335	359	259	195	46	6	164	21.6	20	
2008–09	368	380	270	208	52	5	176	21.4	19	
2009–10	340	365	253	197	49	6	165	21.6	20	
2010–11	349	338	255	201	55	8	167	22.1	20	
Total	
2006–07	322	266	171	143	38	5	138	20.1	17	
2007–08	332	282	184	148	42	7	144	20.4	17	
2008–09	356	293	192	152	46	7	151	20.2	17	
2009–10	333	293	180	143	45	7	143	20.4	17	
2010–11	338	279	183	142	46	7	143	20.5	17	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients and accompanying children in the reporting year with the estimated resident population at the start of the reporting year.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A8: Clients: age by sex, 2010–11 (per cent)
Age	Percentage of all clients	Percentage of sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
Under 15 years	0.9	1.4	2.8	2.1	2.3	300	
15–19 years	6.2	10.3	18.7	15.5	16.6	2,200	
20–24 years	5.2	11.1	15.6	16.7	16.3	2,100	
25–29 years	3.5	9.8	10.4	14.6	13.2	1,700	
30–34 years	3.3	8.6	10.0	12.9	12.0	1,600	
35–39 years	3.9	8.2	11.7	12.4	12.1	1,600	
40–44 years	3.6	7.0	10.8	10.5	10.6	1,400	
45–49 years	2.6	4.6	7.9	6.9	7.2	900	
50–54 years	1.6	2.4	4.9	3.6	4.0	500	
55–59 years	1.1	1.5	3.4	2.3	2.7	300	
60–64 years	0.6	0.8	1.9	1.2	1.4	200	
65 years and over	0.6	0.9	1.9	1.3	1.5	200	
Total	33.3	66.7	100.0	100.0	100.0	. .	
Total (number)	4,300	8,700	4,300	8,700	. .	13,000	
Mean age (years)	. .	. .	32.4	31.6	. .	31.9	
Median age (years)	. .	. .	31	30	. .	30	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Clients aged 0–17 years: 1,400 (500 males, 900 females).
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A9: Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
	Clients aged 10+ years	All clients	
Reporting period	10–14
years	15–19
years	20–24
years	25–44
years	45–64
years	65+
years	Total	Mean
age
(years)	Median
age
(years)	
Male	
2006–07	22	140	101	92	33	6	61	31.7	31	
2007–08	18	141	112	102	39	9	66	32.6	32	
2008–09	15	144	116	97	40	9	65	32.7	32	
2009–10	17	155	111	89	41	8	64	32.5	31	
2010–11	12	146	113	84	37	7	60	32.4	31	
Female	
2006–07	31	274	245	194	43	5	112	30.2	29	
2007–08	23	288	259	195	46	6	115	30.5	29	
2008–09	25	301	270	208	52	5	122	30.5	29	
2009–10	27	293	253	197	49	6	116	30.6	29	
2010–11	19	256	255	201	55	8	116	31.6	30	
Total	
2006–07	27	205	171	143	38	5	87	30.7	30	
2007–08	20	212	184	148	42	7	91	31.2	30	
2008–09	20	220	192	152	46	7	94	31.3	30	
2009–10	22	222	180	143	45	7	90	31.3	30	
2010–11	15	200	183	142	46	7	89	31.9	30	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of clients aged 10 years and over in the reporting year with the estimated resident population aged 10 years and over at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A10: Accompanying children: age, by sex, 2010–11 (per cent)
Age	Percentage of
all accompanying children	Percentage of
sex group	Total	
	Male	Female	Male	Female	Per cent	Number	
0–4 years	21.1	21.4	42.4	42.5	42.4	4,400	
5–9 years	13.9	14.9	28.0	29.6	28.8	3,000	
10–14 years	10.7	9.9	21.5	19.6	20.6	2,200	
15–17 years	4.0	4.1	8.1	8.3	8.2	900	
Total	49.8	50.2	100.0	100.0	100.0	. .	
Total (number)	5,200	5,300	5,200	5,300	. .	10,500	
Mean age (years)	. .	. .	6.5	6.4	. .	6.5	
Median age (years)	. .	. .	6	6	. .	6	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A11: Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 2010–11
Reporting period	0–4
years	5–9
years	10–14
years	15–17
years	Total	Mean age
(years)	Median age
(years)	
2006–07	468	276	189	103	269	6.3	5	
2007–08	476	292	198	116	281	6.3	5	
2008–09	516	311	207	123	302	6.2	5	
2009–10	480	294	190	121	284	6.2	5	
2010–11	449	321	215	135	294	6.5	6	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	The rate per 10,000 population is estimated by comparing the number of accompanying children aged 17 years and under in the reporting year with the estimated resident population aged 17 years and under at the start of the reporting year. Note this may not match data reported in previous reports due to adjustments in ABS population estimates.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection; ABS 2011.

Table A12: Service users: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	19.3	19.1	20.4	20.1	21.1	
Non-Indigenous	80.7	80.9	79.6	79.9	78.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	8,600	9,300	9,400	9,100	8,900	
Female	
Aboriginal and Torres Strait Islander people	22.6	22.7	23.3	23.4	24.0	
Non-Indigenous	77.4	77.3	76.7	76.6	76.0	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	12,100	12,700	13,600	12,800	13,100	
Total	
Aboriginal and Torres Strait Islander people	21.3	21.2	22.1	22.0	22.8	
Non-Indigenous	78.7	78.8	77.9	78.0	77.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	20,700	21,900	23,000	21,900	22,000	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,000 in 2006–07; 900 in 2007–08; 1,200 in 2008–09; 1,300 in 2009–10; 1,400 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A13: Clients: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Male	
Aboriginal and Torres Strait Islander people	15.2	14.7	15.6	16.5	17.0	
Non-Indigenous	84.8	85.3	84.4	83.5	83.0	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	4,000	4,500	4,400	4,300	4,100	
Female	
Aboriginal and Torres Strait Islander people	22.4	22.1	23.0	23.1	23.4	
Non-Indigenous	77.6	77.9	77.0	76.9	76.6	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	7,700	8,000	8,500	8,200	8,200	
Total	
Aboriginal and Torres Strait Islander people	19.9	19.4	20.5	20.8	21.3	
Non-Indigenous	80.1	80.6	79.5	79.2	78.7	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	11,700	12,500	13,000	12,500	12,300	
Notes
1.	Number excluded due to errors and omissions (weighted): 500 in 2006–07; 500 in 2007–08; 600 in 2008–09; 600 in 2009–10; 700 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A14: Accompanying children: Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11 (per cent)
Aboriginal and Torres Strait Islander status	2006–07	2007–08	2008–09	2009–10	2010–11	
Aboriginal and Torres Strait Islander people	23.0	23.5	24.2	23.6	24.7	
Non-Indigenous	77.0	76.5	75.8	76.4	75.3	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	9,000	9,500	10,000	9,400	9,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 500 in 2006–07; 400 in 2007–08; 600 in 2008–09; 600 in 2009–10; 800 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A15: Service users: 5 most common countries of birth in 2010–11, by reporting period, 
2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(a)	2008–09(a)	2009–10(a)	2010–11	
Australia (including external territories)	92.7	92.2	92.0	92.5	91.7	
Sudan	0.6	0.6	0.7	0.6	0.7	
England	0.7	0.7	0.5	0.6	0.6	
New Zealand	0.7	0.7	0.6	0.5	0.6	
Philippines	0.3	0.3	0.4	0.3	0.4	
Other	5.0	5.5	5.9	5.5	6.0	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	21,000	22,200	23,400	22,400	22,400	
(a)	In 2006–07, 2007–08, 2008–09 and 2009–10 the 5 most common countries of birth were Australia, New Zealand, England, Sudan and Vietnam (with varying orders of precedence).
Notes
1.	Number excluded due to errors and omissions (weighted): 600 in 2006–07; 600 in 2007–08; 800 in 2008–09; 800 in 2009–10; 1,100 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A16: Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(a)	2008–09(a)	2009–10(a)	2010–11	
Australia (including external territories)	89.5	88.9	89.0	89.1	88.4	
England	1.1	1.1	0.9	1.0	1.0	
New Zealand	1.0	1.0	0.9	0.8	1.0	
Sudan	0.7	0.7	0.8	0.8	0.8	
Philippines	0.5	0.4	0.5	0.4	0.6	
Other	7.1	7.8	7.9	7.8	8.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	11,900	12,600	13,200	12,800	12,500	
(a)	In 2006–07, 2007–08, 2008–09 and 2009–10 the 5 most common countries of birth were Australia, England, New Zealand, Sudan and Vietnam (with varying orders of precedence).
Notes
1.	Number excluded due to errors and omissions (weighted): 400 in 2006–07; 300 in 2007–08; 400 in 2008–09; 400 in 2009–10; 500 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A17: Accompanying children: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11 (per cent)
Country of birth	2006–07(a)	2007–08(b)	2008–09(c)	2009–10(d)	2010–11	
Australia (including external territories)	96.8	96.6	95.8	97.0	95.8	
Sudan	0.6	0.5	0.6	0.3	0.5	
Burundi	—	—	0.3	0.1	0.3	
Liberia	0.1	—	—	0.1	0.3	
Kenya	0.2	0.2	0.2	0.2	0.2	
Other	2.3	2.7	3.1	2.3	2.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	9,200	9,600	10,300	9,600	9,900	
(a)	In 2006–07 the 5 most common countries of birth were Australia, Sudan, New Zealand, Kenya and Somalia.
(b)	In 2007–08 the 5 most common countries of birth were Australia, Sudan, Afghanistan, New Zealand and Iraq.
(c)	In 2008–09 the 5 most common countries of birth were Australia, Sudan, Burundi, Tanzania and Kenya.
(d)	In 2009–10 the 5 most common countries of birth were Australia, Sudan, New Zealand, Vietnam and Congo.
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07; 300 in 2007–08; 400 in 2008–09; 400 in 2009–10; 600 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A18: Support periods: client group, by reporting period, 2006–07 to 2010–11 (per cent)
Client group	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	10.5	10.4	9.0	9.7	9.8	
Male alone, 25+	17.6	18.1	16.3	18.2	15.1	
Female alone, under 25	12.4	12.5	12.3	12.5	11.5	
Female alone, 25+	17.1	15.6	16.5	15.6	14.7	
Couple no children	2.9	3.3	3.6	3.0	3.7	
Couple with children	4.1	6.2	6.8	6.8	6.4	
Male with children	1.9	1.8	2.0	1.9	2.5	
Female with children	32.2	30.8	32.4	31.3	34.0	
Other	1.2	1.2	1.1	1.0	2.2	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	19,550	21,400	20,700	21,500	21,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 400 in 2006–07; 500 in 2007–08; 500 in 2008–09; 600 in 2009–10; 300 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A19: Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11 (per cent)
Main reason for seeking assistance	2006–07	2007–08	2008–09	2009–10	2010–11	
Interpersonal relationships	58.7	51.2	51.3	51.7	53.5	
Time out from family/other situation	9.2	5.2	4.6	5.2	4.9	
Relationship/family breakdown	11.6	11.0	10.6	10.8	11.4	
Interpersonal conflict	3.1	3.3	2.9	2.8	2.7	
Sexual abuse	1.1	0.9	1.3	1.3	0.4	
Domestic/family violence	31.8	29.2	30.5	30.3	32.8	
Physical/emotional abuse	1.9	1.5	1.3	1.3	1.3	
Financial	3.8	4.4	5.8	6.8	6.3	
Gambling	0.2	0.2	0.2	0.2	0.1	
Budgeting problems	1.1	1.2	2.0	1.6	1.3	
Rent too high	0.5	0.5	0.6	0.5	0.9	
Other financial difficulty	2.0	2.5	3.0	4.5	4.1	
Accommodation	18.2	23.8	23.7	22.2	22.2	
Overcrowding issues	2.4	3.6	4.3	3.9	4.1	
Eviction/asked to leave	7.9	8.8	8.2	8.1	8.0	
Emergency accommodation ended	1.4	1.7	1.1	1.2	1.2	
Previous accommodation ended	6.5	9.7	10.1	8.9	8.9	
Health	5.0	5.8	4.6	4.9	4.2	
Mental health issues	1.5	1.7	1.2	1.4	1.4	
Problematic drug/alcohol/substance use	2.4	2.8	2.1	2.3	1.8	
Psychiatric illness	0.3	0.2	0.2	0.2	0.2	
Other health issues	0.8	1.1	1.0	1.0	0.8	
Other reasons	14.4	14.9	14.6	14.5	13.9	
Gay/lesbian/transgender issues	—	—	—	—	—	
Recently left institution	1.8	2.5	1.5	1.5	1.6	
Recent arrival to area with no means of support	4.8	3.8	2.9	2.9	3.1	
Itinerant	3.6	2.8	3.1	3.2	3.3	
Other	4.2	5.7	7.1	6.8	5.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	19,300	21,200	20,400	21,100	20,800	
Notes
1.	Number excluded due to errors and omissions (weighted): 600 in 2006–07; 700 in 2007–08; 900 in 2008–09; 1,000 in 2009–10; 800 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A20: Support periods: main reason for seeking assistance, by client group, 2010–11 (per cent)
Main reason for 
seeking assistance	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Interpersonal relationships	47.4	20.3	63.2	69.6	36.8	25.6	19.7	69.6	37.1	
Time out from family/
other situation	9.0	3.3	9.0	3.0	11.8	6.5	4.7	2.8	2.1	
Relationship/family breakdown	28.2	9.0	25.8	5.1	11.0	5.5	9.0	7.2	2.8	
Interpersonal conflict	6.0	4.0	4.2	2.1	3.1	1.9	2.7	1.1	1.5	
Sexual abuse	0.1	—	0.7	0.7	—	0.1	—	0.4	0.4	
Domestic/family violence	2.7	3.2	21.2	56.3	9.5	11.5	2.7	57.2	29.9	
Physical/emotional abuse	1.3	0.9	2.3	2.5	1.4	0.1	0.6	0.9	0.4	
Financial	3.4	11.7	3.1	5.5	7.6	14.4	23.7	3.8	0.3	
Gambling	0.1	0.5	—	0.1	—	0.1	—	—	—	
Budgeting problems	0.9	1.1	0.8	1.2	1.2	4.2	0.3	1.3	0.3	
Rent too high	0.8	0.6	0.6	0.7	1.5	3.9	1.9	0.6	—	
Other financial difficulty	1.6	9.5	1.8	3.6	4.9	6.2	21.6	1.9	—	
Accommodation	27.7	29.7	18.8	11.2	33.6	39.3	41.6	17.7	20.7	
Overcrowding issues	3.0	2.2	3.6	1.3	10.1	10.8	7.6	4.7	2.2	
Eviction/asked to leave	12.0	11.1	7.7	3.7	8.6	15.2	12.1	5.9	6.1	
Emergency accommodation ended	2.0	2.1	1.0	0.6	1.6	1.2	1.0	0.7	3.4	
Previous accommodation ended	10.7	14.3	6.4	5.6	13.3	12.2	20.9	6.3	9.0	
Health	3.6	11.1	3.1	5.6	5.9	1.3	2.3	1.6	1.9	
Mental health issues	2.1	3.1	0.9	1.7	1.1	0.5	0.5	0.7	0.9	
Problematic drug/ alcohol/substance use	1.3	6.4	1.3	2.3	2.0	0.6	0.5	0.3	0.4	
Psychiatric illness	0.1	0.4	—	0.7	0.2	—	0.5	—	0.4	
Other health issues	0.2	1.2	0.9	0.9	2.5	0.3	0.7	0.6	0.3	
Other reasons	17.9	27.2	11.9	8.0	16.2	19.3	12.7	7.4	40.0	
Gay/lesbian/
transgender issues	—	—	—	0.1	—	—	—	—	—	
Recently left institution	2.8	4.7	0.8	0.5	1.1	0.2	0.8	0.3	14.3	
Recent arrival to area with no means of support	3.8	8.7	0.7	1.4	4.6	6.2	2.1	1.2	2.3	
Itinerant	4.1	7.9	3.4	1.9	4.3	3.8	5.1	1.3	2.5	
Other	7.1	5.8	6.9	4.3	6.1	9.0	4.7	4.5	20.9	
Total	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	2,000	3,100	2,400	3,100	800	1,300	500	7,100	400	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,000.
2.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A21: Closed support periods: length of support, by reporting period, 2006–07 to 2010–11 
(per cent)
Length of support	2006–07	2007–08	2008–09	2009–10	2010–11	
1 week or less	43.9	36.6	33.7	36.1	35.0	
>1 week–1 month	20.8	19.0	19.6	19.0	17.5	
>1–3 months	17.8	22.0	23.8	21.0	24.3	
>3–6 months	9.0	11.0	11.2	11.3	12.2	
>6 months	8.5	11.4	11.8	12.6	10.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	16,300	17,800	16,900	17,900	17,700	
Mean length (days)	60	76	81	87	79	
Median length (days)	12	20	24	21	25	
Notes
1.	Number excluded due to errors and omissions (weighted): 0.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A22: Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean	Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	70	79	96	89	105	12	22	30	22	35	
Male alone, 25+	56	71	86	79	79	8	12	12	7	9	
Female alone, under 25	77	77	96	98	105	15	24	30	36	44	
Female alone, 25+	42	57	49	64	55	7	7	7	11	13	
Couple no children	80	97	79	110	117	28	37	35	55	47	
Couple with children	112	117	110	100	102	48	63	59	51	41	
Male with children	101	119	138	72	54	51	67	57	28	16	
Female with children	60	79	87	105	85	13	28	36	32	30	
Other	85	126	94	70	94	48	60	60	24	54	
Notes
1.	Number excluded due to errors and omissions (weighted): 300 in 2006–07; 300 in 2007–08; 300 in 2008–09; 400 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A23: Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11 (per cent)
Length of accommodation	2006–07	2007–08	2008–09	2009–10	2010–11	
1 day to 1 week	43.9	43.1	39.1	40.0	40.9	
>1 week–1 month	32.1	27.9	29.6	28.1	26.2	
>1–3 months	11.0	11.8	14.5	13.6	15.4	
>3–6 months	5.4	7.4	6.6	8.1	8.3	
>6 months	7.6	9.8	10.3	10.3	9.3	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	5,900	5,000	4,400	4,200	4,200	
Mean length (days)	46	58	60	66	60	
Median length (days)	10	10	12	12	12	
Accommodation starting and ending on the same date (number)	100	100	100	100	100	
Total closed support periods with accommodation (number)	6,000	5,200	4,500	4,200	4,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07; <50 in 2007–08; <50 in 2008–09; 100 in 2009–10; 200 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A24: Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11 (days)
Client group	Mean	Median	
	2006–07	2007–08	2008–09	2009–10	2010–11	2006–07	2007–08	2008–09	2009–10	2010–11	
Male alone, under 25	39	48	49	45	50	6	7	9	8	8	
Male alone, 25+	25	25	27	25	23	7	6	6	6	6	
Female alone, under 25	61	70	67	91	78	11	12	18	22	16	
Female alone, 25+	36	46	29	54	42	14	12	13	18	16	
Couple no children	53	132	53	119	71	14	43	10	27	22	
Couple with children	145	187	180	216	172	38	146	106	156	48	
Male with children	200	197	181	197	78	150	119	110	115	5	
Female with children	82	110	120	155	125	24	44	56	74	57	
Other	80	72	56	45	69	43	73	10	14	35	
Notes
1.	Number excluded due to errors and omissions (weighted): 200 in 2006–07; 100 in 2007–08; 100 in 2008–09; 100 in 2009–10; 300 in 
2010–11.
2.	Table excludes accommodation that started and ended on the same date.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A25: Closed support periods: type of support required by clients, by reporting period, 
2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Housing/accommodation	67.9	71.5	69.8	69.1	69.4	
SAAP/CAP accommodation(a)	49.4	47.8	45.9	47.0	45.5	
Assistance to obtain/maintain short-term accommodation	17.4	16.5	14.8	20.4	25.1	
Assistance to obtain/maintain medium-term accommodation	10.5	23.6	22.2	23.7	25.7	
Assistance to obtain/maintain independent housing	17.2	21.4	23.4	23.4	28.8	
Financial/employment	25.1	28.4	31.3	30.4	30.1	
Assistance to obtain/maintain government allowance	8.2	8.2	9.6	10.6	11.5	
Employment and training assistance	3.8	4.8	5.5	6.0	5.4	
Financial assistance/material aid	19.4	20.3	23.1	23.0	22.5	
Financial counselling and support	7.6	9.1	9.0	8.4	7.5	
Personal support	70.6	70.9	69.6	70.2	68.8	
Incest/sexual assault	2.9	2.1	1.9	1.9	1.2	
Domestic/family violence	31.9	27.0	26.6	28.6	29.1	
Family/relationship	14.0	13.8	13.2	13.6	12.9	
Emotional support	55.9	59.2	59.8	60.1	57.7	
Assistance with problem gambling	0.4	0.5	0.4	0.4	0.2	
General support/advocacy	85.7	87.3	90.0	85.8	83.5	
Living skills/personal development	15.2	16.3	15.9	15.4	15.5	
Assistance with legal issues/court support	10.8	12.1	12.1	11.1	6.9	
Advice/information	77.6	81.2	82.4	76.9	78.0	
Retrieval/storage/removal of belongings	20.6	17.7	16.1	15.4	13.1	
Advocacy/liaison on behalf of client	40.8	43.2	49.1	50.4	46.6	
Specialist services	33.7	32.2	34.3	32.2	27.9	
Psychological services	4.1	3.3	3.1	3.8	2.4	
Specialist counselling services	17.8	15.0	15.0	14.0	11.3	
Psychiatric services	2.1	2.1	1.8	1.9	1.6	
Pregnancy support	1.2	1.5	1.3	1.3	1.1	
Family planning support	1.4	1.5	1.1	1.0	1.1	
Drug/alcohol support or intervention	5.6	6.7	5.7	5.8	5.2	
Physical disability services	0.2	0.2	0.3	0.3	0.3	
Intellectual disability services	0.3	0.4	0.5	0.5	0.4	
Culturally specific services	4.1	5.1	8.5	7.4	7.4	
Interpreter services	0.8	0.4	0.8	0.9	0.6	
Assistance with immigration services	0.4	0.5	0.3	0.3	0.3	
Health/medical services	10.4	10.0	9.6	8.9	7.8	
Basic support/other n.e.s.	47.9	40.7	40.2	39.5	33.7	
Meals	35.0	28.2	26.3	23.6	17.8	
Laundry/shower facilities	33.5	26.5	24.5	22.4	18.4	
Recreation	10.1	9.4	9.3	9.9	8.5	
Transport	18.6	16.5	17.9	17.6	14.6	
Other	6.7	6.7	6.6	7.8	9.3	
No needs recorded	0.2	0.2	0.5	1.5	1.1	
Total (number)	16,000	17,100	16,000	16,600	16,800	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 400 in 2006–07; 700 in 2007–08; 800 in 2008–09; 1,300 in 2009–10; 800 in 2010–11.
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100.
3.	A client may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A26: Closed support periods: type of support required by clients, by client group, 2010–11 
(per cent)
Type of support	Male
alone
under 25	Male
alone
25+	Female
alone
under 25	Female
alone
25+	Couple
no
children	Couple
with
children	Male
with
children	Female
with
children	Other	
Housing/accommodation	87.9	82.0	78.2	54.7	73.1	66.1	68.1	56.2	69.7	
SAAP/CAP accommodation(a)	62.5	58.3	50.4	36.6	31.9	32.4	28.4	36.8	56.3	
Assistance to obtain/
maintain short-term accommodation	31.7	11.8	29.8	17.5	12.5	12.3	10.4	20.2	12.8	
Assistance to obtain/
maintain medium-term accommodation	40.9	51.2	23.7	10.0	19.2	14.1	6.5	9.2	8.9	
Assistance to obtain/maintain independent housing	32.1	20.1	38.7	17.1	44.6	31.2	45.2	21.0	11.4	
Financial/employment	40.1	23.3	41.0	31.1	36.1	32.0	29.7	25.1	16.2	
Assistance to obtain/
maintain government allowance	24.9	1.8	23.1	13.9	12.1	5.8	2.5	9.0	4.0	
Employment and training assistance	14.1	1.2	10.7	2.5	10.2	5.4	1.7	3.7	3.7	
Financial assistance/material aid	26.1	20.0	27.7	25.1	20.8	23.6	25.4	19.5	9.9	
Financial counselling and support	6.3	8.1	7.6	6.1	8.8	12.4	12.8	7.8	0.5	
Personal support	64.1	70.6	63.4	78.4	52.3	57.0	33.2	75.5	40.8	
Incest/sexual assault	1.5	0.4	3.8	1.6	1.0	0.5	0.4	1.1	0.6	
Domestic/family violence	4.1	2.8	20.3	44.6	11.8	12.2	3.6	50.4	24.3	
Family/relationship	13.3	11.0	17.9	12.3	14.4	10.6	5.5	16.0	14.8	
Emotional support	61.0	67.6	55.5	61.8	44.1	46.3	31.7	61.6	32.7	
Assistance with problem gambling	0.4	0.9	0.2	0.1	—	—	—	0.1	0.4	
General support/advocacy	92.4	82.9	90.5	86.5	74.6	73.8	85.5	87.1	72.8	
Living skills/personal development	33.4	6.7	30.8	15.3	18.5	10.5	6.3	13.0	11.2	
Assistance with legal issues/
court support	8.0	4.1	6.2	10.0	3.5	2.6	2.1	9.0	2.6	
Advice/information	84.1	79.2	82.6	81.7	63.3	65.9	74.0	82.6	62.0	
Retrieval/storage/removal of belongings	26.3	43.4	6.8	8.4	3.6	2.8	1.1	3.7	3.6	
Advocacy/liaison on behalf of client	49.6	33.5	57.9	52.2	45.8	40.6	52.9	51.4	42.9	
Specialist services	22.0	22.5	32.4	36.1	14.4	14.5	8.4	30.2	20.8	
Psychological services	4.3	1.2	3.8	1.9	0.7	0.7	0.8	1.2	0.4	
Specialist counselling services	4.1	3.3	8.7	17.3	1.6	4.6	3.4	17.8	15.9	
Psychiatric services	2.2	1.6	0.8	2.1	0.3	0.3	0.4	0.5	0.5	
Pregnancy support	0.1	—	2.8	0.2	2.2	0.9	—	1.7	—	
Family planning support	0.5	0.3	0.6	0.1	1.9	1.0	—	2.5	—	
Drug/alcohol support or intervention	8.0	11.2	3.7	6.4	2.8	1.3	1.5	2.1	2.1	
Physical disability services	0.2	0.4	0.1	0.2	0.2	—	—	0.1	—	
Intellectual disability services	1.6	0.5	0.3	0.3	—	0.1	—	0.1	—	
Culturally specific services	5.5	5.0	9.4	8.4	4.8	2.0	2.8	8.3	3.5	
Interpreter services	0.4	—	0.8	0.9	—	0.1	—	0.8	—	
Assistance with immigration services	0.2	0.1	0.6	0.5	0.3	—	—	0.5	—	
Health/medical services	9.2	7.0	13.1	10.5	5.5	7.1	1.5	6.1	1.0	
Basic support/other n.e.s.	49.7	56.6	40.4	31.6	30.8	15.7	15.8	25.3	31.0	
Meals	33.1	46.1	19.7	14.9	3.4	2.2	0.8	6.7	3.1	
Laundry/shower facilities	32.2	45.0	20.4	16.3	3.6	1.5	0.4	7.8	5.2	
Recreation	19.0	1.7	16.9	13.3	0.5	1.1	0.7	5.3	0.6	
Transport	24.6	7.5	23.2	14.0	13.6	8.5	5.7	15.1	19.4	
Other	8.2	6.4	11.5	9.7	17.8	6.7	10.9	11.1	19.2	
No needs recorded	0.3	1.5	0.5	1.7	0.7	2.6	1.7	1.7	—	
Total (number)	1,600	2,700	1,900	2,700	600	1,000	400	5,600	300	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 900 (including those with no information on support requirements or provision).
2.	Clients were able to receive multiple types of support, so the percentages do not add to 100. 
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A27: Type of support required by clients in closed support periods, by provision, 2010–11
Part a: Individual types of support (percentage of closed support periods)
	Not provided	Provided		Closed
support
periods
(number)	
Type of support	Neither
provided
nor
referred	Referred
only	Sub-total	Provided
only	Provided
and
referred	Sub-total	Total		
Housing/accommodation		
SAAP/CAP accommodation(a)	12.7	28.0	40.7	56.3	3.0	59.3	100.0	7,700	
Assistance to obtain/maintain 
short-term accommodation	15.8	14.2	30.0	60.5	9.5	70.0	100.0	4,200	
Assistance to obtain/maintain 
medium-term accommodation	16.3	16.0	32.3	34.2	33.5	67.7	100.0	4,300	
Assistance to obtain/maintain independent housing	17.3	14.7	32.0	54.7	13.4	68.1	100.0	4,800	
Financial/employment		
Assistance to obtain/maintain government allowance	16.1	4.2	20.3	56.9	22.7	79.6	100.0	1,900	
Employment and training assistance	42.1	8.9	51.0	41.8	7.2	49.0	100.0	900	
Financial assistance/material aid	5.8	8.3	14.1	76.3	9.6	85.9	100.0	3,800	
Financial counselling and support	21.9	21.5	43.4	44.3	12.4	56.7	100.0	1,300	
Personal support		
Incest/sexual assault	7.2	9.9	17.1	70.7	12.2	82.9	100.0	200	
Domestic/family violence	2.8	3.1	5.9	90.0	4.1	94.1	100.0	4,900	
Family/relationship	10.9	4.1	15.0	80.1	5.0	85.1	100.0	2,200	
Emotional support	4.2	0.6	4.8	93.9	1.3	95.2	100.0	9,700	
Assistance with problem gambling	9.1	12.1	21.2	60.6	18.2	78.8	100.0	<50	
General support/advocacy		
Living skills/personal development	11.8	4.1	15.9	81.0	3.2	84.2	100.0	2,600	
Assistance with legal issues/
court support	8.1	15.2	23.3	57.3	19.4	76.7	100.0	1,200	
Advice/information	1.4	0.3	1.7	93.8	4.6	98.4	100.0	13,100	
Retrieval/storage/removal of belongings	1.2	1.4	2.6	95.7	1.6	97.3	100.0	2,200	
Advocacy/liaison on behalf of client	2.7	4.7	7.4	87.0	5.5	92.5	100.0	7,800	
Specialist services		
Psychological services	24.0	28.6	52.6	38.0	9.4	47.4	100.0	400	
Specialist counselling services	5.7	12.9	18.6	75.2	6.2	81.4	100.0	1,900	
Psychiatric services	21.2	33.1	54.3	37.7	8.1	45.8	100.0	300	
Pregnancy support	16.9	11.4	28.3	62.0	9.6	71.6	100.0	200	
Family planning support	9.6	5.1	14.7	80.8	4.5	85.3	100.0	200	
Drug/alcohol support or intervention	13.2	17.3	30.5	57.1	12.4	69.5	100.0	900	
Physical disability services	26.2	21.4	47.6	35.7	16.7	52.4	100.0	<50	
Intellectual disability services	16.7	34.8	51.5	37.9	10.6	48.5	100.0	100	
Culturally specific services	6.0	8.2	14.2	80.6	5.2	85.8	100.0	1,200	
Interpreter services	5.4	9.8	15.2	76.1	8.7	84.8	100.0	100	
Assistance with immigration issues	6.3	20.8	27.1	58.3	14.6	72.9	100.0	100	
Health/medical services	9.3	18.9	28.2	54.7	17.1	71.8	100.0	1,300	
Basic support/other n.e.s.		
Meals	0.7	1.6	2.3	96.2	1.4	97.6	100.0	3,000	
Laundry/shower facilities	0.7	0.5	1.2	98.1	0.7	98.8	100.0	3,100	
Recreation	1.7	1.0	2.7	95.5	1.7	97.2	100.0	1,400	
Transport	5.1	6.7	11.8	86.3	1.9	88.2	100.0	2,500	
Other	5.6	2.5	8.1	83.0	8.9	91.9	100.0	1,600	
 (continued)
Table A27 (continued): Type of support required by clients in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
Broad type of support	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total			
Housing/
accommodation	15.1	19.7	34.8	52.2	13.0	65.2	100.0	21,000	11,700	
Financial/
employment	15.1	9.5	24.6	62.5	13.0	75.5	100.0	7,900	5,100	
Personal support	4.7	1.9	6.6	90.6	2.8	93.4	100.0	17,000	11,600	
General support/
advocacy	3.0	2.7	5.7	89.2	5.1	94.3	100.0	26,900	14,100	
Specialist services	9.9	15.6	25.5	65.0	9.5	74.5	100.0	6,600	4,700	
Basic support/
other n.e.s.	2.4	2.5	4.9	92.7	2.4	95.1	100.0	11,500	5,700	
Total (%)	7.6	8.0	15.6	77.3	7.1	84.4	100.0	. .	. .	
Total (number)	6,900	7,300	14,200	70,400	6,500	76,900	. .	91,100	16,600	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A27 and A28
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 1,300 in 2009–10; 800 in 2010–11.
2.	In broad groups of support types, a client may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A28: Broad types of support required in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
Broad type of support	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
support
periods
(number)	
	Neither
provided
nor referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total			
Housing/
accommodation	23.2	15.0	38.2	47.3	14.5	61.8	100.0	19,100	11,500	
Financial/
employment	17.7	8.6	26.3	60.4	13.4	73.8	100.0	8,000	5,100	
Personal support	6.6	1.3	7.9	88.9	3.2	92.1	100.0	17,400	11,700	
General support/
advocacy	3.8	2.0	5.8	89.3	4.9	94.2	100.0	28,200	14,300	
Specialist services	13.5	13.2	26.7	62.6	10.7	73.3	100.0	7,700	5,400	
Basic support/
other n.e.s.	3.9	3.5	7.4	88.7	4.0	92.7	100.0	13,600	6,600	
Total (%)	10.2	6.2	16.4	76.0	7.6	83.6	100.0	. .	. .	
Total (number)	9,600	5,800	15,400	71,300	7,100	78,400	. .	93,900	16,400	
Table A29: Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11 (per cent)
Type of support	2006–07	2007–08	2008–09	2009–10	2010–11	
Accommodation	54.9	60.5	59.0	53.0	47.9	
SAAP/CAP accommodation(a)	54.9	60.5	59.0	53.0	47.9	
School liaison/child care	11.5	9.3	7.2	10.1	6.2	
School liaison	4.1	3.6	2.9	2.6	2.8	
Child care	8.4	6.1	4.6	7.7	3.6	
Personal support	11.1	8.7	7.5	11.4	7.1	
Help with behavioural problems	5.1	4.7	4.6	4.0	4.4	
Sexual/physical abuse support	1.6	1.0	1.1	0.5	0.5	
Skills education	2.5	2.7	2.3	6.8	2.9	
Structured play/skill development	6.9	4.8	3.3	8.3	3.7	
General support/advocacy	71.0	76.9	78.4	75.4	73.5	
Access arrangements	3.0	2.3	2.4	2.1	2.3	
Advice/information	59.1	67.0	66.7	68.3	66.6	
Advocacy	32.7	31.8	40.7	34.9	32.7	
Specialist services	9.4	8.3	10.4	6.6	9.5	
Specialist counselling	3.4	2.5	2.0	1.6	3.7	
Culturally specific services	2.8	3.7	6.1	3.3	4.9	
Health/medical services	4.7	3.2	3.9	3.0	2.7	
Basic support/other n.e.s.	37.4	29.7	29.1	28.9	21.7	
Meals	21.0	16.9	15.7	12.7	7.2	
Showers/hygiene	19.2	15.2	15.8	11.4	7.5	
Recreation	12.2	10.4	9.9	13.0	7.2	
Transport	18.5	13.5	12.8	9.9	9.2	
Other	7.7	6.7	7.4	8.0	10.3	
No needs recorded	0.2	0.4	0.2	0.1	0.7	
Total (number)	6,500	7,200	7,500	7,800	7,700	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 4,500 in 2006–07; 4,200 in 2007–08; 4,600 in 2008–09; 4,800 in 2009–10; 5,500 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	Accompanying children were able to receive multiple types of support, so the percentages do not add to 100.
3.	An accompanying child may require more than one type of support within a broad type of assistance. 
4.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
5.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.

Table A30: Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part a: Individual types of support (percentage of closed accompanying child support periods)
Type of support	Not provided	Provided		Closed
accom-panying
child
support
periods
(number)	
	Neither
provided
nor
referred	Referred
only	Subtotal	Provided
only	Provided
and
referred	Subtotal	Total		
Accommodation		
SAAP/CAP accommodation(a)	20.2	33.2	53.4	42.8	3.8	46.6	100.0	3,700	
School liaison/child care		
School liaison	3.6	15.5	19.1	62.2	18.7	80.9	100.0	200	
Child care	2.4	9.3	11.7	69.0	19.4	88.4	100.0	300	
Personal support		
Help with behavioural problems	3.7	5.7	9.4	78.8	11.8	90.6	100.0	300	
Sexual/physical abuse support	2.9	5.9	8.8	23.5	67.6	91.1	100.0	<50	
Skills education	1.0	2.0	3.0	90.8	6.1	96.9	100.0	200	
Structured play/skill development	1.6	8.3	9.9	82.1	7.9	90.0	100.0	300	
General support/advocacy		
Access arrangements	12.0	6.3	18.3	48.7	32.9	81.6	100.0	200	
Advice/information	0.3	0.2	0.5	98.7	0.9	99.6	100.0	5,100	
Advocacy	0.6	0.6	1.2	96.6	2.3	98.9	100.0	2,500	
Specialist services		
Specialist counselling	2.0	17.4	19.4	67.6	13.0	80.6	100.0	300	
Culturally specific services	1.2	7.5	8.7	85.3	6.0	91.3	100.0	400	
Health/medical services	3.8	8.7	12.5	26.8	60.7	87.5	100.0	200	
Basic support/other n.e.s.		
Meals	1.0	3.1	4.1	91.0	4.9	95.9	100.0	600	
Showers/hygiene	0.8	0.4	1.2	98.4	0.4	98.8	100.0	600	
Recreation	1.2	1.6	2.8	95.7	1.4	97.1	100.0	600	
Transport	1.1	15.3	16.4	82.5	1.1	83.6	100.0	700	
Other	0.9	5.0	5.9	80.7	13.4	94.1	100.0	800	
(continued)

Table A30 (continued): Type of support required by accompanying children in closed support periods, by provision, 2010–11
Part b: Broad types of support (percentage of distinct types of support required)
	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
period
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total	Total			
Accommodation	20.2	33.2	53.4	42.8	3.8	46.6	100.0	3,700	3,700	
School liaison/
child care	2.9	12.0	14.9	66.0	19.0	85.0	100.0	500	500	
Personal support	2.3	5.6	7.9	80.5	11.6	92.1	100.0	900	500	
General support/
advocacy	0.6	0.4	1.0	96.9	2.1	99.0	100.0	7,800	5,700	
Specialist services	2.1	11.0	13.1	65.6	21.3	86.9	100.0	900	700	
Basic support/
other n.e.s.	1.0	5.5	6.5	88.7	4.8	93.5	100.0	3,200	1,700	
Total (%)	5.2	9.7	14.9	80.2	4.9	85.1	100.0	. .	. .	
Total (number)	900	1,600	2,500	13,600	800	14,400	. .	17,000	7,700	
(a)	‘SAAP/CAP accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes for tables A30 and A31
1.	Number excluded due to errors and omissions (weighted) (closed support periods with no information on support requirements or provision): 4,800 in 2009–10; 5,500 in 2010–11. In the majority of these, ‘no assistance’ was indicated as required for the accompanying child.
2.	In broad groups of support types, an accompanying child may require more than one type of support within the group. The percentages for broad groups relate to all needs and not to support periods. For individual types of support, a need can be recorded only once within a support period, so the percentages relate to accompanying child support periods.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A31: Broad types of support required by accompanying children in closed support periods, by provision, 2009–10 (percentage of distinct types of support required)
	Not provided	Provided		Distinct
types of
support
required
(number)	Closed
accom-panying
child
support
periods
(number)	
Broad type of support	Neither
provided
nor
referred	Referred
only	Sub-
total	Provided
only	Provided
and
referred	Sub-
total	Total			
Accommodation	37.3	29.6	66.9	31.4	1.7	33.1	100.0	4,100	4,100	
School liaison/
child care	1.9	6.7	8.6	79.9	11.5	91.4	100.0	800	800	
Personal support	1.5	3.8	5.3	85.6	9.1	94.7	100.0	1,500	900	
General support/
advocacy	0.6	0.7	1.3	96.6	2.2	98.8	100.0	8,200	5,900	
Specialist services	1.8	19.0	20.8	55.0	24.2	79.2	100.0	600	500	
Basic support/
other n.e.s.	0.9	8.4	9.3	86.3	4.4	90.7	100.0	4,300	2,300	
Total (%)	8.6	9.5	18.1	77.7	4.2	81.9	100.0	. .	. .	
Total (number)	1,700	1,900	3,600	15,200	800	16,000	. .	19,600	7,800	
Table A32: Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
	Closed support periods in which clients needed
assistance to obtain/maintain a pension or benefit	All closed support periods	
Main source of income	Before	After	Before	After	
				2009–10	
No income	15.7	4.4	7.4	4.7	
Government payments	71.9	84.5	83.5	86.1	
Other	12.3	11.1	9.1	9.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,700	1,500	17,000	15,100	
				2010–11	
No income	12.2	4.6	7.0	4.5	
Government payments	75.9	82.9	82.2	84.3	
Other	11.9	12.5	10.8	11.2	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,900	1,800	16,700	15,000	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,000 before support (including ‘Don’t know’), 2,800 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 900 before support (including ‘Don’t know’), 2,600 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A33: Closed support periods: main source of income immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week or
less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
	2009–10	
No income	5.0	3.7	3.8	6.1	5.8	4.7	700	
Government payments	87.7	88.7	85.2	82.6	82.6	86.1	13,000	
Other	7.3	7.6	11.0	11.3	11.6	9.1	1,400	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	5,600	2,800	3,000	1,700	1,900	. .	15,100	
	2010–11	
No income	4.5	3.5	3.9	6.9	4.9	4.5	700	
Government payments	84.6	86.4	85.6	81.4	80.6	84.3	12,700	
Other	10.9	10.2	10.5	11.7	14.4	11.2	1,700	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	5,400	2,500	3,400	1,900	1,900	. .	15,000	
Notes
1.	Number excluded due to errors and omissions (weighted): 2,800 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 2,600 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A34: Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
	Closed support periods in which clients needed
assistance in employment and training	All closed support periods	
Employment status	Before	After	Before	After	
				2009–10	
Employed full/part time	5.8	13.0	9.0	10.5	
Unemployed (looking for work)	41.8	35.2	22.6	22.0	
Not in labour force	52.4	51.8	68.3	67.4	
Total	100.0	100.0	100.0	100.0	
Total (number)	1,000	800	16,800	14,900	
				2010–11	
Employed full/part time	7.6	13.6	10.6	12.3	
Unemployed (looking for work)	27.7	24.8	22.6	22.5	
Not in labour force	64.6	61.7	66.8	65.1	
Total	100.0	100.0	100.0	100.0	
Total (number)	900	800	16,500	14,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,100 before support (including ‘Don’t know’), 3,000 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 1,100 before support (including ‘Don’t know’), 2,900 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A35: Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
	2009–10	
Employed full/part time	7.1	8.1	12.9	15.5	15.8	10.5	1,600	
Unemployed (looking for work)	30.1	23.9	15.7	13.5	13.4	22.0	3,300	
Not in labour force	62.8	67.9	71.4	71.0	70.8	67.4	10,100	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	5,600	2,800	3,000	1,700	1,900	. .	14,900	
	2010–11	
Employed full/part time	9.0	10.8	14.3	14.7	17.9	12.3	1,800	
Unemployed (looking for work)	31.0	24.8	15.8	14.9	14.8	22.5	3,300	
Not in labour force	60.0	64.3	69.9	70.4	67.2	65.1	9,600	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	5,300	2,400	3,300	1,800	1,800	. .	14,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 2,979 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 2,900 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A36: Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of house/dwelling	Closed support periods in which clients
needed assistance to obtain/maintain
independent housing	All closed support periods	
	Before	After	Before	After	
				2009–10	
Improvised dwelling/sleeping rough	10.8	2.9	10.4	3.2	
Improvised dwelling/car/tent/squat	7.6	2.0	6.4	1.7	
Street/park/in the open	3.2	0.9	4.0	1.5	
House/dwelling	85.2	94.9	85.1	94.0	
House/flat	70.0	80.6	68.2	80.3	
Caravan	2.3	1.7	1.9	1.6	
Boarding/rooming house	7.6	6.8	6.5	7.3	
Hostel/hotel/motel	5.4	5.8	8.5	4.8	
Institutional setting	4.0	2.2	4.5	2.8	
Hospital	0.4	0.1	1.1	0.5	
Psychiatric institution	0.1	—	0.2	0.1	
Prison/youth training centre	1.8	1.3	1.6	0.9	
Other institutional setting	1.6	0.8	1.6	1.3	
Total	100.0	100.0	100.0	100.0	
Total (number)	3,800	3,100	17,200	12,900	
				2010–11	
Improvised dwelling/sleeping rough	9.5	1.9	8.7	2.0	
Improvised dwelling/car/tent/squat	6.5	1.2	5.7	1.4	
Street/park/in the open	3.0	0.7	3.0	0.7	
House/dwelling	86.4	96.0	86.3	95.1	
House/flat	72.1	86.7	71.4	80.4	
Caravan	2.6	1.6	1.8	1.3	
Boarding/rooming house	5.7	4.9	4.4	5.7	
Hostel/hotel/motel	6.1	2.8	8.7	7.7	
Institutional setting	4.0	2.1	5.0	2.8	
Hospital	0.5	0.2	1.3	0.5	
Psychiatric institution	0.4	0.2	0.3	0.1	
Prison/youth training centre	1.7	0.9	1.8	0.8	
Other institutional setting	1.4	0.7	1.7	1.4	
Total	100.0	100.0	100.0	100.0	
Total (number)	4,200	3,500	17,200	13,200	
Notes
1.	Number excluded due to errors and omissions (weighted): 700 before support (including ‘Don’t know’), 5,100 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 500 before support (including ‘Don’t know’), 4,400 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A37: Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Type of tenure	Closed support periods in which
clients needed assistance to
obtain/maintain independent housing	All closed support
periods	
	Before	After	Before	After	
				2009–10	
SAAP/CAP funded accommodation(a)	9.0	9.5	11.0	14.5	
SAAP/CAP crisis/short-term accommodation	5.9	3.3	4.4	6.2	
SAAP/CAP medium/long-term accommodation	1.5	3.6	1.4	6.0	
Other SAAP/CAP funded accommodation	1.6	2.7	5.2	2.3	
No tenure	15.8	6.5	16.0	6.7	
Institutional setting	3.0	1.7	3.8	1.9	
Improvised dwelling/sleeping rough	10.5	2.7	9.9	3.0	
Other	2.3	2.2	2.3	1.8	
Tenure	75.1	83.9	73.0	78.9	
Purchasing/purchased own home	2.3	1.6	4.7	4.5	
Private rental	22.9	33.0	20.4	26.0	
Public housing rental	12.1	22.1	10.4	15.8	
Community housing rental	1.8	4.2	5.7	8.2	
Rent-free accommodation	11.0	6.3	10.6	8.1	
Boarding	24.9	16.8	21.1	16.2	
Total	100.0	100.0	100.0	100.0	
Total (number)	3,600	2,900	16,500	12,300	
				2010–11	
SAAP/CAP funded accommodation(a)	11.0	7.7	10.2	15.0	
SAAP/CAP crisis/short-term accommodation	7.1	3.2	4.5	6.1	
SAAP/CAP medium/long-term accommodation	2.0	4.0	1.4	4.7	
Other SAAP/CAP funded accommodation	2.0	0.5	4.2	4.2	
No tenure	15.3	5.1	15.2	4.9	
Institutional setting	3.0	1.5	4.0	1.9	
Improvised dwelling/sleeping rough	8.9	1.2	7.9	1.5	
Other	3.4	2.4	3.3	1.6	
Tenure	73.7	87.2	74.6	80.0	
Purchasing/purchased own home	2.3	1.7	5.9	5.4	
Private rental	22.3	35.8	24.6	31.9	
Public housing rental	11.7	23.4	11.0	16.1	
Community housing rental	1.2	4.2	2.8	4.7	
Rent-free accommodation	9.0	4.9	10.8	7.5	
Boarding	27.1	17.2	19.4	14.5	
Total	100.0	100.0	100.0	100.0	
Total (number)	4,000	3,400	16,400	12,700	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 1,500 before support (including ‘Don’t know’), 5,600 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 1,200 before support (including ‘Don’t know’), 5,000 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A38: Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
	2009–10	
Improvised dwelling/sleeping rough	6.0	2.3	2.2	1.4	0.9	3.2	400	
House/dwelling	91.0	93.7	96.1	95.8	96.7	94.0	12,100	
Institutional setting	3.0	4.0	1.7	2.8	2.4	2.8	400	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	4,400	2,300	2,800	1,600	1,800	. .	12,900	
	2010–11	
Improvised dwelling/sleeping rough	3.2	2.1	1.5	1.2	0.8	2.0	300	
House/dwelling	94.1	94.3	95.4	96.5	97.0	95.1	12,600	
Institutional setting	2.7	3.6	3.1	2.3	2.2	2.8	400	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	4,500	2,000	3,200	1,700	1,800	. .	13,200	
Notes
1.	Number excluded due to errors and omissions (weighted): 5,100 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 4,400 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A39: Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11 (per cent)
After support	1 week
or less	>1 week–
1 month	>1–3
months	>3–6
months	>6
months	Total	
						Per cent	Number	
	2009–10	
SAAP/CAP funded accommodation(a)	15.3	23.6	15.6	8.3	5.2	14.5	1,800	
No tenure	10.4	6.3	4.4	4.7	3.8	6.7	800	
Tenure	74.3	70.2	80.0	87.1	90.9	78.9	9,700	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	4,100	2,200	2,700	1,500	1,800	. .	12,300	
	2010–11	
SAAP/CAP funded accommodation(a)	20.9	18.9	10.5	9.9	9.0	15.0	1,900	
No tenure	6.0	5.5	4.6	4.1	3.1	4.9	600	
Tenure	73.0	75.6	84.9	86.0	87.9	80.0	10,200	
Total	100.0	100.0	100.0	100.0	100.0	100.0	. .	
Total (number)	4,300	1,900	3,100	1,600	1,700	. .	12,700	
(a)	‘SAAP/CAP funded accommodation’ refers to what is now known as ‘specialist homelessness accommodation’.
Notes
1.	Number excluded due to errors and omissions (weighted): 5,600 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 5,000 (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.
Table A40: Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11 (per cent)
Living situation	Before	After	
	2009–10	
With both parents	2.1	1.7	
With one parent and parent’s spouse/partner	1.3	1.1	
With one parent	3.8	3.4	
With foster family	0.1	0.1	
With relatives/friends temporary	20.0	13.3	
With relatives/friends long-term	4.9	6.9	
With spouse/partner	7.9	6.4	
With spouse/partner and child(ren)	11.9	9.6	
Alone	19.2	21.4	
Alone with child(ren)	16.4	25.9	
With other unrelated persons	11.7	9.4	
Other	0.7	0.9	
Total	100.0	100.0	
Total (number)	17,100	12,800	
	2010–11	
With both parents	1.9	1.4	
With one parent and parent’s spouse/partner	1.9	1.3	
With one parent	3.9	3.3	
With foster family	0.2	0.1	
With relatives/friends temporary	19.6	10.8	
With relatives/friends long-term	3.4	4.9	
With spouse/partner	8.3	6.0	
With spouse/partner and child(ren)	13.6	11.7	
Alone	17.9	22.6	
Alone with child(ren)	16.8	27.1	
With other unrelated persons	11.1	9.7	
Other	1.4	1.0	
Total	100.0	100.0	
Total (number)	17,000	13,100	
Notes
1.	Number excluded due to errors and omissions (weighted): 800 before support (including ‘Don’t know’), 5,100 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 600 before support (including ‘Don’t know’), 4,600 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A41: Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11 (per cent)
	5–17 years	18+ years	Total	
Student status	Before	After	Before	After	Before	After	
	2009–10	
Not a student	46.8	44.1	95.3	94.7	90.6	90.5	
Primary/secondary student	47.0	46.6	1.3	1.1	5.8	5.0	
Post-secondary student/employment training	6.1	9.3	3.4	4.1	3.7	4.6	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,600	1,300	15,000	13,600	16,600	14,800	
	2010–11	
Not a student	42.6	43.3	94.0	93.7	89.2	89.3	
Primary/secondary student	49.4	47.8	1.8	1.5	6.3	5.6	
Post-secondary student/employment training	8.0	8.9	4.1	4.8	4.5	5.1	
Total	100.0	100.0	100.0	100.0	100.0	100.0	
Total (number)	1,500	1,300	14,900	13,500	16,500	14,800	
Notes
1.	Number excluded due to errors and omissions (weighted): 1,100 before support (including ‘Don’t know’), 3,000 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2009–10; 1,100 before support (including ‘Don’t know’), 2,700 after support (including ‘Don’t know’ and ‘Client left without providing any information’) in 2010–11.
2.	Table excludes closed support periods for clients aged 4 years and under.
3.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
4.	Figures have been weighted to adjust for agency non-participation and client non-consent.
Source: Client Collection.

Table A42: Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11 (per cent)
Case management plan	2006–07	2007–08	2008–09	2009–10	2010–11	
Yes	64.7	69.7	67.4	66.6	60.2	
No, client did not agree to one	9.4	6.0	7.6	7.9	6.2	
No, support period too short	25.4	23.4	24.3	19.1	32.8	
No, other reason	0.5	1.0	0.8	6.5	0.9	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	13,100	15,000	15,400	17,200	15,700	
Notes
1.	Number excluded due to errors and omissions (weighted): 3,200 in 2006–07; 2,900 in 2007–08; 1,500 in 2008–09; 700 in 2009–10; 1,900 in 2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
Table A43: Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11 (per cent)
Achievement of goals	2006–07	2007–08	2008–09	2009–10	2010–11	
All goals achieved	38.9	37.1	39.8	41.7	38.5	
Most or some goals achieved	54.8	57.6	53.6	52.3	54.8	
No goals achieved	6.2	5.4	6.5	6.0	6.8	
Total	100.0	100.0	100.0	100.0	100.0	
Total (number)	8,400	10,400	10,300	11,500	9,400	
Notes
1.	Number excluded due to errors and omissions (weighted): 100 in 2006–07; 100 in 2007–08; <50 in 2008–09; <50 in 2009–10; <50 in 
2010–11.
2.	Caution should be used when comparing data across years because of changes in policy and service delivery arrangements.
3.	Figures have been weighted to adjust for agency non-participation.
Source: Client Collection.
References
ABS (Australian Bureau of Statistics) 2009. Experimental estimates and projections, Aboriginal and Torres Strait Islander Australians 1991 to 2021. ABS cat. no. 3238.0. Canberra: ABS.
ABS 2011. Australian demographic statistics, December quarter 2010. ABS cat. no. 3101.0. Canberra: ABS.
AIHW (Australian Institute of Health and Welfare) 2011a. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Australia. Cat. no. HOU 250. Canberra: AIHW.
AIHW 2011b. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 New South Wales. Cat. no. HOU 252. Canberra: AIHW.
AIHW 2011c. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Victoria. Cat. no. HOU 253. Canberra: AIHW.
AIHW 2011d. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Queensland. Cat. no. HOU 254. Canberra: AIHW.
AIHW 2011e. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Western Australia. Cat. no. HOU 255. Canberra: AIHW.
AIHW 2011f. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Tasmania. Cat. no. HOU 257. Canberra: AIHW.
AIHW 2011g. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Australian Capital Territory. Cat. no. HOU 258. Canberra: AIHW.
AIHW 2011h. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11 Northern Territory. Cat. no. HOU 259. Canberra: AIHW.
AIHW 2011i. Government-funded specialist homelessness services: SAAP National Data Collection annual report 2010–11: Australia appendix. Cat. no. HOU 251. Canberra: AIHW.
List of tables
Table 1.1:	Rate of service use, by state and territory, 2010–11
Table 2.1:	Sex, by state and territory, 2010–11
Table 2.2:	Mean and median age, by state and territory, 2010–11
Table 2.3:	Aboriginal and Torres Strait Islander status, by state and territory, 2010–11
Table 2.4:	Country of birth, by state and territory, 2010–11
Table 3.1:	Support periods: main reason for seeking assistance (broad groups), by state and territory, 2010–11
Table 5.1:	Provision of support required by clients, by state and territory, 
2010–11
Table 5.2:	Provision of support required by accompanying children, by state and territory, 2010–11
Table 6.1:	Closed support periods: main source of income immediately before and after a support period, by state and territory, 2010–11
Table 6.2:	Closed support periods: employment status in the week before and after a support period, by state and territory, 2010–11
Table 6.3:	Closed support periods: type of house/dwelling immediately before and after a support period, by state and territory, 2010–11
Table 6.4:	Closed support periods: type of tenure immediately after a support period, by state and territory, 2010–11
Table A1:	Funding to agencies, by reporting period, 2006–07 to 2010–11
Table A2:	Agency participation rates and records returned with informed consent and valid consent, by reporting period, 2006–07 to 2010–11
Table A3:	Total support for clients and accompanying children, by reporting period, 2006–07 to 2010–11
Table A4:	Support periods and clients, by reporting period, 2006–07 to 2010–11
Table A5:	Accompanying child support periods and accompanying children, by 
reporting period, 2006–07 to 2010–11
Table A6:	Service users: age by sex, 2010–11
Table A7:	Service users: rate per 10,000 population by age and sex and mean and median age by sex, by reporting period, 2006–07 to 2010–11
Table A8:	Clients: age by sex, 2010–11
Table A9:	Clients: rate per 10,000 population aged 10 years and over by age and sex and mean and median age of all clients by sex, by reporting period, 2006–07 to 2010–11
Table A10:	Accompanying children: age, by sex, 2010–11
Table A11:	Accompanying children: rate per 10,000 population aged 0–17 years by age and mean and median age, by reporting period, 2006–07 to 2010–11
Table A12:	Service users: Aboriginal and Torres Strait Islander status by sex, by 
reporting period, 2006–07 to 2010–11
Table A13:	Clients: Aboriginal and Torres Strait Islander status by sex, by reporting period, 2006–07 to 2010–11
Table A14:	Accompanying children: Aboriginal and Torres Strait Islander status, by reporting period, 2006–07 to 2010–11
Table A15:	Service users: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A16:	Clients: 5 most common countries of birth in 2010–11, by reporting period, 2006–07 to 2010–11
Table A17:	Accompanying children: 5 most common countries of birth in 
2010–11, by reporting period, 2006–07 to 2010–11
Table A18:	Support periods: client group, by reporting period, 2006–07 to 
2010–11
Table A19:	Support periods: main reason for seeking assistance, by reporting period, 2006–07 to 2010–11
Table A20:	Support periods: main reason for seeking assistance, by client group, 2010–11
Table A21:	Closed support periods: length of support, by reporting period, 
2006–07 to 2010–11
Table A22:	Closed support periods: mean and median length of support by client group, by reporting period, 2006–07 to 2010–11
Table A23:	Closed support periods in which clients were accommodated: total length of accommodation, by reporting period, 2006–07 to 2010–11
Table A24:	Closed support periods in which clients were accommodated: mean and median length of accommodation by client group, by reporting period, 2006–07 to 2010–11
Table A25:	Closed support periods: type of support required by clients, by reporting period, 2006–07 to 2010–11
Table A26:	Closed support periods: type of support required by clients, by client group, 2010–11
Table A27:	Type of support required by clients in closed support periods, by provision, 2010–11
Table A28:	Broad types of support required in closed support periods, by provision, 2009–10
Table A29:	Closed accompanying child support periods: type of support required by accompanying children, by reporting period, 2006–07 to 2010–11
Table A30:	Type of support required by accompanying children in closed support periods, by provision, 2010–11
Table A31:	Broad types of support required by accompanying children in closed 
support periods, by provision, 2009–10
Table A32:	Closed support periods: main source of income immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A33:	Closed support periods: main source of income immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A34:	Closed support periods: employment status in the week before and after a support period, by reporting period, 2009–10 to 2010–11
Table A35:	Closed support periods: employment status in the week after a support period, by length of support, by reporting period, 2009–10 to 2010–11
Table A36:	Closed support periods: type of house/dwelling immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A37:	Closed support periods: type of tenure immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A38:	Closed support periods: type of house/dwelling occupied immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A39:	Closed support periods: type of tenure immediately after a support period by length of support, by reporting period, 2009–10 to 2010–11
Table A40:	Closed support periods: living situation immediately before and after a support period, by reporting period, 2009–10 to 2010–11
Table A41:	Closed support periods: student status immediately before and after a support period, by age, by reporting period, 2009–10 to 2010–11
Table A42:	Closed support periods: existence of a case management plan by the end of a support period, by reporting period, 2006–07 to 2010–11
Table A43:	Closed support periods where a case management plan was in place by the end of a support period: achievement of goals, by reporting period, 2006–07 to 2010–11

List of figures
Figure 1.1: 	Clients and accompanying children, by state and territory, 2010–11
Figure 1.2: 	Support periods with and without a period of specialist homelessness accommodation, by state and territory, 2010–11
Figure 2.1: 	Aboriginal and Torres Strait Islander status, by state and territory, 2010–11
Figure 3.1: 	Main reason for seeking assistance (broad groups), 2010–11
Figure 4.1: 	Mean and median length of support for clients, by state and territory, 2010–11
Figure 4.2: 	Mean and median length of accommodation for clients accommodated for at 
least 1 day, by state and territory, 2010–11
Figure 5.1: 	Provision of support required by clients, by state and territory, 
2010–11
Figure 5.2: 	Provision of support required by accompanying children, by state and territory, 2010–11
Figure 6.1: 	Selected types of house/dwelling immediately after a support period, by state and territory, 2010–11