Client management systems (CMS) undergo an approval process before data is accepted for submission by AIHW. While each approved CMS complies with and is able to supply Specialist Homelessness Services (SHS) collection data, each system is unique in its design and functionality.

All CMS currently approved by the AIHW for the SHS collection, and the developer/provider of each system, can be found in the table below. If you would like further information regarding any of the approved systems please contact the relevant CMS developer/provider.

If you’re developing or using your own CMS, or require more information regarding the certification process, please email [email protected] for specifications for collecting and sending data for the SHS collection.

Table: Approved client management systems for the SHS Collection

CMS 

Developer/Provider

CIMS

Infoxchange

CSnetCommunity Services .net Pty Ltd
ETO-Micah ProjectsBlackbaud Pacific

H2H

SA Housing Authority

HendeSocial Futures Ltd
HHS ConnectHaven; Home, Safe
MA ConnectMission Australia

Passport

Melbourne City Mission

SAMIS

The Salvation Army

SCISSt Vincent de Paul Society

SHIP

Infoxchange

SRS

Infoxchange