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released: 28 Aug 2015 author: AIHW media release

This report provides an overview of the national findings of the 2014 National Social Housing Survey. The report shows that the majority of tenants are satisfied with the services provided by their housing organisation, with community housing tenants the most satisfied. Tenants report a range of benefits from living in social housing and the majority live in dwellings of an acceptable standard.

ISBN 978-1-74249-785-3; Cat. no. HOU 278; 171pp.; 20

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Publication table of contents

  • Preliminary material
    • Title and verso pages
    • Contents
    • Acknowledgments
    • Abbreviations
    • Symbols
    • Summary
      • How satisfied are tenants?
      • What are dwelling conditions and use like?
      • What is the labour force status of social housing tenants?
      • How are tenants with disability faring?
      • What are the benefits of living in social housing?
  • Body section
    • Introduction
      • The social housing sector
      • 2014 NSHS methodology
    • Section 1: Overview
      • 1.1 Tenant satisfaction
      • 1.2 Satisfaction with amenities
      • 1.3 Satisfaction with location (proximity to facilities and services)
      • 1.4 Satisfaction with maintenance services
      • 1.5 Perceived benefits of living in social housing
      • 1.6 Dwelling condition and utilisation
      • 1.7 Household characteristics
      • 1.8 Labour force participation
      • 1.9 Disability and the need for assistance
      • 1.10 Use of support services
    • Section 2: Geographic and demographic breakdowns
      • 2.1 Tenant satisfaction
      • 2.2 Satisfaction with amenities
      • 2.3 Satisfaction with location (access to facilities and services)
      • 2.4 Satisfaction with day-to-day maintenance services
      • 2.5 Satisfaction with emergency maintenance services
      • 2.6 Benefits of living in social housing
      • 2.7 Dwelling standard
      • 2.8 Dwelling utilisation
      • 2.9 Use of support services
  • End matter
    • Appendixes
      • Appendix A: Survey and reporting methodology
      • Appendix B: Profile of 2014 NSHS respondents
      • Appendix C: 2014 NSHS Questionnaire
    • Glossary
    • References
    • List of tables
    • List of figures
    • Related publications

Recommended citation

AIHW 2015. National Social Housing Survey: detailed results 2014. Cat. no. HOU 278. Canberra: AIHW.

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